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- Tasks: Lead a team to deliver exceptional customer service and drive strategic planning.
- Company: A top recruitment firm known for its collaborative culture.
- Benefits: Permanent position with opportunities for career growth and development.
- Why this job: Shape service delivery and make a real difference in customer satisfaction.
- Qualifications: Strong people management skills and advanced Excel proficiency.
- Other info: Join a dynamic team in the maintenance sector at Finsbury Park.
The predicted salary is between 36000 - 60000 £ per year.
A leading recruitment firm is seeking a Planning & Customer Services Manager based in Finsbury Park, UK. This role involves driving service excellence, managing a team, and ensuring high customer satisfaction in the maintenance sector.
Required skills include:
- People management
- Advanced Excel
The position offers a permanent opportunity in a collaborative environment where you can shape service delivery.
Strategic Planning & Customer Service Manager employer: Build Recruitment Limited
Contact Detail:
Build Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Planning & Customer Service Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills in strategic planning and customer service. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your people management skills during interviews. Share specific examples of how you've led teams to success and improved customer satisfaction. This will demonstrate that you’re not just a fit for the role, but a potential leader.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Strategic Planning & Customer Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in strategic planning and customer service. We want to see how you've driven service excellence and managed teams in the past, so don’t hold back!
Show Off Your Excel Skills: Since advanced Excel skills are a must, include specific examples of how you've used Excel in your previous roles. Whether it’s data analysis or reporting, we love to see those numbers in action!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role and how you can contribute to our collaborative environment. Let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Build Recruitment Limited
✨Know Your Stuff
Make sure you understand the ins and outs of strategic planning and customer service. Brush up on the latest trends in the maintenance sector and be ready to discuss how you can drive service excellence.
✨Showcase Your People Skills
Since this role involves managing a team, be prepared to share examples of how you've successfully led teams in the past. Highlight your approach to motivating staff and resolving conflicts to demonstrate your people management skills.
✨Excel at Excel
As advanced Excel skills are a must, be ready to talk about your experience with data analysis and reporting. Consider bringing examples of how you've used Excel to improve processes or drive decisions in previous roles.
✨Emphasise Customer Satisfaction
This position is all about ensuring high customer satisfaction. Prepare to discuss specific strategies you've implemented to enhance customer experiences and how you measure success in this area.
