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- Tasks: Support residents with home services and ensure high-quality customer care.
- Company: Dynamic recruitment agency focused on inclusivity and community support.
- Benefits: Salary of £30,000, plus a van and fuel card.
- Why this job: Make a real difference in people's lives while developing your customer service skills.
- Qualifications: Experience in customer service and strong communication skills.
- Other info: Permanent role with opportunities for personal growth and development.
The predicted salary is between 24000 - 36000 £ per year.
A recruitment agency is seeking a Customer Service Representative (CSR) in North London. This permanent role focuses on supporting residents through works carried out in their homes, particularly those requiring additional assistance.
The ideal candidate will have experience in customer service, strong communication, and organizational skills.
The position offers a salary of £30,000, plus a van and fuel card, making it a great opportunity for those passionate about inclusivity and high-quality customer service.
Resident Support Specialist - Customer Care & Scheduling employer: Build Recruitment Limited
Contact Detail:
Build Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Support Specialist - Customer Care & Scheduling
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain why you're the perfect fit for the Resident Support Specialist role. Highlight your customer service experience and passion for inclusivity.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It keeps you fresh in their minds and demonstrates your commitment to the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Resident Support Specialist - Customer Care & Scheduling
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've helped others and resolved issues, so share specific examples that showcase your communication and organisational skills.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the role. Mention why you’re passionate about supporting residents and how your values align with ours.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your enthusiasm for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Build Recruitment Limited
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled difficult situations in the past and what strategies you used to ensure a positive outcome for the customer.
✨Showcase Your Communication Skills
Since this role requires strong communication, practice articulating your thoughts clearly. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers when discussing past experiences.
✨Demonstrate Organisational Skills
Prepare examples that highlight your organisational abilities. Think about times when you successfully managed multiple tasks or schedules, especially in a customer service context, and be ready to share those stories.
✨Emphasise Inclusivity and Empathy
This position values inclusivity, so be prepared to discuss how you approach working with diverse groups. Share any experiences where you went above and beyond to support someone who needed extra assistance.
