At a Glance
- Tasks: Engage with residents, address queries, and support the engineering team.
- Company: Leading contractor in social housing with a focus on community.
- Benefits: Competitive salary up to £34k, car allowance, and flexible working hours.
- Other info: Permanent role with opportunities for personal growth and development.
- Why this job: Be the friendly face for residents and make a real difference in their lives.
- Qualifications: Customer liaison experience preferred; must have a full UK driving licence.
The predicted salary is between 34000 - 34000 £ per year.
Build Recruitment is currently looking for 2 Resident Liaison Officers for a Lead Contractor based in Long Bennington. This is a permanent opportunity, with an expected start date within the next 4 - 5 weeks.
This role would suit someone who has previous experience with Resident / Customer Liaison within social housing. We are open to those from other backgrounds as well. Being able to speak with people face to face and being a friendly face to residents while assisting with any of their queries is essential.
This role will include logging residents' issues and queries, relaying them back to the engineering team, and providing timely responses to resolve any issues. One RLO will be working within the Kitchens & Bathrooms team, and the other role will be working in the Retrofit team.
Company car or monthly car allowance will be provided for the successful applicants.
Requirements:- Must hold a full UK license to be able to drive to properties across the area.
- Be customer facing and personable.
- Comfortable working alone.
Hours: 8:30am till 5pm.
If this role is of interest, please reach out today to discuss further!
Contact Grace on 07879 715700.
Resident Liaison Officer – Social Housing | Car Allowance employer: Build Recruitment Limited
Build Recruitment is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive salaries, a car allowance, and the opportunity to engage directly with residents in the vibrant community of Long Bennington, employees can find meaningful and rewarding experiences while making a positive impact in social housing.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Officer – Social Housing | Car Allowance
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you walk into that interview, you want to show them you’re not just another candidate – you’re genuinely interested in what they do.
✨Tip Number 2
Practice your people skills! Since this role is all about being a friendly face for residents, think of examples from your past where you’ve successfully handled queries or resolved issues. We want to see that you can connect with people!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. You want to convey that you’re ready to represent the company and be that friendly liaison for residents.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Resident Liaison Officer – Social Housing | Car Allowance
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in resident or customer liaison, especially in social housing. We want to see how your background fits the role, so don’t be shy about showcasing relevant skills!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express why you’re passionate about this role and how you can be that friendly face for residents. We love seeing personality, so let us know what makes you tick!
Showcase Communication Skills:Since this role involves a lot of face-to-face interaction, highlight any previous experience where you've successfully communicated with customers or residents. We need someone who can relay information clearly and effectively!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Build Recruitment Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the key aspects of social housing and how to effectively communicate with residents. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is all about being a friendly face for residents, prepare examples of how you've successfully interacted with customers in the past. Think about situations where you resolved issues or provided support, and be ready to share these stories during your interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.
✨Dress the Part
Even though this is a customer-facing role, first impressions matter. Dress smartly and professionally for your interview. It shows respect for the opportunity and sets a positive tone for the conversation.
