At a Glance
- Tasks: Support residents during planned maintenance works, focusing on kitchen and bathroom surveys.
- Company: Build Recruitment Limited, a leader in social housing support.
- Benefits: Competitive pay at £19.05 per hour with ongoing contract stability.
- Other info: Full UK driving licence is essential for this role.
- Why this job: Make a difference in residents' lives while enhancing your customer service skills.
- Qualifications: Experience in a similar role and strong relationship-building abilities required.
The predicted salary is between 39600 - 39600 € per year.
Build Recruitment Limited is seeking a Resident Liaison Officer (RLO) in Birmingham at £19.05 per hour on an ongoing contract. This role supports a planned works programme within the social housing sector, focusing on kitchen and bathroom surveys.
The ideal candidate should have:
- Experience in a similar role
- Strong customer service skills
- The ability to build relationships with residents and contractors
A full UK driving licence is essential.
Resident Liaison for Planned Maintenance (Social Housing) employer: Build Recruitment Limited
Build Recruitment Limited is an excellent employer, offering a supportive work culture that prioritises employee development and community engagement. With competitive pay and the opportunity to make a meaningful impact in the social housing sector, employees can expect to grow their skills while fostering strong relationships with residents and contractors in the vibrant city of Birmingham.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison for Planned Maintenance (Social Housing)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for a Resident Liaison role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Resident Liaison Officers and practice your answers. We want you to showcase your customer service skills and relationship-building abilities with confidence.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Resident Liaison for Planned Maintenance (Social Housing)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in social housing and any relevant customer service skills. We want to see how you've built relationships with residents and contractors in the past!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Resident Liaison Officer role. Share specific examples of your previous work that relate to kitchen and bathroom surveys.
Show Off Your Communication Skills:As an RLO, communication is key! In your application, demonstrate your ability to engage with residents and contractors effectively. We love seeing candidates who can convey information clearly and build rapport.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Build Recruitment Limited
✨Know Your Stuff
Make sure you understand the ins and outs of the social housing sector, especially regarding planned maintenance. Brush up on your knowledge about kitchen and bathroom surveys, as well as any relevant regulations. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you’ve built strong relationships with residents or resolved conflicts effectively. This will demonstrate your ability to connect with people, which is crucial for a Resident Liaison Officer.
✨Be Ready to Discuss Teamwork
Since you'll be working closely with contractors and residents, be prepared to talk about your teamwork skills. Share specific instances where collaboration led to successful outcomes. Highlighting your ability to work well with others will reassure them that you can handle the dynamics of the role.
✨Plan Your Journey
As a full UK driving licence is essential, make sure you plan how you'll get to the interview. Arriving on time shows professionalism and respect for their time. Plus, it gives you a chance to calm your nerves before the interview starts!
