Repairs Planner - Social Housing Scheduler (Temp to Perm)

Repairs Planner - Social Housing Scheduler (Temp to Perm)

Temporary 17.84 - 17.84 £ / hour (est.) No working from home possible
Build Recruitment Limited

At a Glance

  • Tasks: Schedule repairs and maintenance, manage diaries, and communicate with tenants and operatives.
  • Company: Build Recruitment Limited, a supportive team in social housing.
  • Benefits: £17.84 per hour, full-time hours, and potential for permanent employment.
  • Why this job: Join a stable team and make a difference in the community.
  • Qualifications: Strong organisation and customer service skills, plus relevant experience.

The predicted salary is between 17.84 - 17.84 £ per hour.

Build Recruitment Limited is seeking a Repairs Planner based in Walton-on-Thames. This role involves scheduling repair and maintenance works, managing diaries, and communication with tenants and operatives.

Ideal candidates will have strong organisation and customer service skills, as well as experience in a similar setting.

The position offers £17.84 per hour with full-time hours and the potential for permanent employment after a successful temporary period within a stable, supportive team.

Repairs Planner - Social Housing Scheduler (Temp to Perm) employer: Build Recruitment Limited

Build Recruitment Limited is an excellent employer, offering a supportive work culture that prioritises employee growth and development. Located in Walton-on-Thames, the company provides competitive pay and the opportunity for permanent employment, making it an ideal place for those seeking meaningful and rewarding careers in social housing management.

Build Recruitment Limited

Contact Details:

Build Recruitment Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Repairs Planner - Social Housing Scheduler (Temp to Perm)

Get Social with Customer Support Communities

Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Build Recruitment Limited.

Leverage Seasonal Hiring Trends

Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.

Flex Your Communication Skills

In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!

Make the Most of Job Boards

Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Build Recruitment Limited. The earlier you apply, the better your chances, so keep your finger on the pulse!

We think you need these skills to ace Repairs Planner - Social Housing Scheduler (Temp to Perm)

Scheduling
Diary Management
Customer Service Skills
Organisation Skills
Communication Skills
Experience in Repairs Planning
Time Management

Some tips for your application 🫡

Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.

Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!

Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.

Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Build Recruitment Limited.

How to prepare for a job interview at Build Recruitment Limited

Master the Customer Interaction Game

In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Build Recruitment Limited's industry and how you can respond empathetically and effectively!

Know Your Products Inside Out

For a temporary role, it's crucial to familiarize yourself with the products or services Build Recruitment Limited offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!

Flexibility is Key - Emphasise Your Adaptability!

Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!

Prepare for Quick Conversational Q&A

You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!