At a Glance
- Tasks: Handle FM-related issues and manage service requests with internal teams.
- Company: Build Recruitment Limited, a dynamic company focused on quality service delivery.
- Benefits: Enjoy a 4-day office week with remote Fridays and a supportive work environment.
- Other info: Great opportunity for career growth in a collaborative setting.
- Why this job: Join a team where your customer care skills make a real difference.
- Qualifications: Experience in helpdesk environments and proficiency in Microsoft Office required.
The predicted salary is between 25000 - 30000 € per year.
Build Recruitment Limited is seeking Customer Care Advisors to handle FM-related issues in Manchester. This role involves managing service requests and coordinating with internal teams and suppliers to ensure quality service delivery.
The position requires experience in helpdesk environments and proficiency in Microsoft Office. The work schedule entails office attendance four days a week with home working on Fridays.
FM Helpdesk Advisor - 4-Day Office Week, Remote Friday in Manchester employer: Build Recruitment Limited
Build Recruitment Limited is an excellent employer that values its employees by offering a flexible work schedule, including a remote Friday, which promotes a healthy work-life balance. The company fosters a supportive work culture where team collaboration and professional growth are encouraged, providing ample opportunities for career advancement in the dynamic field of facilities management. Located in Manchester, employees benefit from a vibrant city atmosphere while being part of a dedicated team focused on delivering exceptional customer care.
StudySmarter Expert Advice🤫
We think this is how you could land FM Helpdesk Advisor - 4-Day Office Week, Remote Friday in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the FM industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Customer Care Advisors and practice your answers. We want you to feel confident when discussing your helpdesk experience and how you handle service requests.
✨Tip Number 3
Show off your Microsoft Office skills! Brush up on Excel and Word, as these are key tools in many helpdesk roles. Maybe even create a quick portfolio showcasing your proficiency to impress potential employers.
✨Tip Number 4
Apply through our website! It’s super easy and gives you a better chance of being noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace FM Helpdesk Advisor - 4-Day Office Week, Remote Friday in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in helpdesk environments and your proficiency with Microsoft Office. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the FM Helpdesk Advisor role and how your background makes you a perfect fit. We love seeing genuine enthusiasm!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since this role involves managing service requests and coordinating with teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Build Recruitment Limited
✨Know Your FM Basics
Make sure you brush up on your facilities management knowledge. Understand common FM-related issues and how they are typically resolved. This will show that you're not just familiar with the role but also genuinely interested in the field.
✨Showcase Your Helpdesk Experience
Prepare to discuss your previous helpdesk roles in detail. Be ready to share specific examples of how you've handled service requests, resolved customer issues, and coordinated with teams. This will demonstrate your capability to thrive in a similar environment.
✨Master Microsoft Office
Since proficiency in Microsoft Office is key for this role, make sure you can confidently talk about your experience with tools like Excel, Word, and Outlook. Consider preparing a few examples of how you've used these tools to improve efficiency or communication in past roles.
✨Emphasise Flexibility and Teamwork
With a four-day office week and remote work on Fridays, it's important to highlight your adaptability and teamwork skills. Share experiences where you've successfully collaborated with others, especially in a hybrid work setting, to show that you can thrive in their work culture.
