At a Glance
- Tasks: Assist residents with queries and log issues for the engineering team.
- Company: Join a leading contractor in the social housing sector.
- Benefits: Competitive salary, company car or allowance, and a friendly work environment.
- Other info: Permanent role with great career prospects in a supportive team.
- Why this job: Be the friendly face for residents and make a real difference in their lives.
- Qualifications: Customer-facing experience and a full UK driving licence required.
The predicted salary is between 34000 - 34000 £ per year.
Build Recruitment is currently looking for 2 Resident Liaison Officers for a Lead Contractor based in Long Bennington. This is a permanent opportunity, with an expected start date within the next 4 - 5 weeks.
This role would suit someone who has previous experience with Resident / Customer Liaison within social housing, although we are open to those from other backgrounds. Being able to speak with people face to face and being a friendly face to residents while assisting with any of their queries is essential.
The role will include logging residents' issues and queries, relaying back to the engineering team, and providing timely responses to resolve any issues. One RLO will be working within the Kitchens & Bathrooms team, and the other role will be working in the Retrofit team.
Company car or monthly car allowance will be provided for the successful applicants.
Requirements:- Must hold a full UK license to drive to properties across the area.
- Be customer facing and personable.
- Comfortable working alone.
Hours: 8:30am till 5pm.
If this role is of interest, please reach out today to discuss further! Contact Grace on 07879 715700.
Industry Sector: ConstructionJob Type: Permanent - Full Time
Salary in GBP (£): £34,000 - £34,000, Annual Salary
Job Location: Long Bennington, Nottinghamshire, East Midlands, UK
Customer Liaison Officer - Long Bennington employer: Build Recruitment Limited
Build Recruitment is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With competitive salaries, including a company car or monthly allowance, and opportunities for growth within the social housing sector, employees can thrive in a friendly environment while making a meaningful impact in the community of Long Bennington.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Liaison Officer - Long Bennington
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you walk into that interview, you want to show them you’re not just another candidate – you’re genuinely interested in what they do.
✨Tip Number 2
Practice your people skills! Since this role is all about being a friendly face for residents, think of examples from your past where you’ve successfully handled queries or resolved issues. We want to see that you can connect with people!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. You want to convey that you’re ready to represent the company and be that friendly liaison for residents.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Liaison Officer - Long Bennington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights any relevant experience you have in customer liaison or social housing. We want to see how your background fits with the role, so don’t be shy about showcasing your skills!
Craft a Friendly Cover Letter:Your cover letter is your chance to show us your personality! Keep it friendly and professional, and explain why you’re excited about the role. Remember, we’re looking for someone personable who can connect with residents.
Be Clear and Concise:When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, especially since this role involves relaying information back to the engineering team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Build Recruitment Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Customer Liaison Officer. Familiarise yourself with the specifics of working in social housing and how to effectively communicate with residents. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is all about being a friendly face for residents, prepare examples of how you've successfully interacted with customers in the past. Think of situations where you resolved issues or provided excellent service. This will demonstrate your ability to connect with people and handle queries effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Dress the Part
Even though the role involves being out and about, it's important to make a good first impression. Dress smartly for the interview to convey professionalism. A neat appearance can set the tone for a positive interaction and shows that you take the opportunity seriously.
