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- Tasks: Lead a team to drive service excellence and ensure customer satisfaction.
- Company: A top recruitment firm with a focus on collaboration and growth.
- Benefits: Permanent position with opportunities for career development.
- Why this job: Shape service delivery in a dynamic environment and make a real difference.
- Qualifications: Strong people management skills and advanced Excel proficiency.
- Other info: Join a supportive team in Finsbury Park, UK.
The predicted salary is between 36000 - 60000 £ per year.
A leading recruitment firm is seeking a Planning & Customer Services Manager based in Finsbury Park, UK. This role involves driving service excellence, managing a team, and ensuring high customer satisfaction in the maintenance sector.
Required skills include people management and advanced Excel. The position offers a permanent opportunity in a collaborative environment where you can shape service delivery.
Strategic Planning & Customer Service Manager in London employer: Build Recruitment Limited
Contact Detail:
Build Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Planning & Customer Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills in strategic planning and customer service. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Showcase your people management skills during interviews. Share specific examples of how you've led teams to success and improved customer satisfaction. This will demonstrate that you're not just a fit for the role, but a potential leader.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Strategic Planning & Customer Service Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in strategic planning and customer service. We want to see how you've driven service excellence and managed teams in the past, so don’t hold back on those achievements!
Show Off Your Excel Skills: Since advanced Excel skills are a must-have for this role, include specific examples of how you've used Excel in your previous jobs. Whether it’s data analysis or reporting, we want to know how you’ve leveraged this tool to enhance service delivery.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can contribute to our collaborative environment. We love seeing genuine enthusiasm for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Build Recruitment Limited
✨Know Your Stuff
Make sure you understand the ins and outs of strategic planning and customer service. Brush up on the latest trends in the maintenance sector and be ready to discuss how you can drive service excellence.
✨Showcase Your People Skills
Since this role involves managing a team, be prepared to share examples of how you've successfully led teams in the past. Highlight your people management skills and how you've fostered collaboration to achieve high customer satisfaction.
✨Excel at Excel
Given that advanced Excel skills are a must, make sure you can demonstrate your proficiency. Be ready to discuss specific functions or tools you've used in previous roles that have helped improve service delivery.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's approach to customer service and team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
