Strategic Operations Director (Legal/Contractual) in London

Strategic Operations Director (Legal/Contractual) in London

London Full-Time 80000 - 100000 £ / year (est.) No working from home possible
Build Recruitment Limited

At a Glance

  • Tasks: Lead strategic operations and enhance contractual governance across diverse projects.
  • Company: Join Mears Group, a leading housing and property services organisation.
  • Benefits: Competitive salary, leadership opportunities, and a collaborative work environment.
  • Other info: Opportunity to influence strategic decision-making and support sustainable growth.
  • Why this job: Make a real impact on contractual governance and client relationships in a dynamic setting.
  • Qualifications: Strong experience in managing complex contracts and excellent stakeholder management skills.

The predicted salary is between 80000 - 100000 £ per year.

Mears Group is seeking a Strategic Operations Director (Legal / Contractual) to join a newly established central specialist team focused on strengthening contractual governance, supporting commercial outcomes and enhancing operational decision-making across the business.

This is a senior leadership opportunity for an individual with strong contractual expertise who can operate at the intersection of operational delivery, commercial performance and client relationship management.

Working across Mears' diverse contract portfolio, you will provide strategic guidance on contractual frameworks, governance, risk management and stakeholder engagement, helping to ensure contracts are delivered in line with both commercial objectives and client expectations.

Key Responsibilities
  • Provide strategic guidance on contractual obligations, governance and compliance
  • Support operational and commercial teams in interpreting and applying contractual frameworks
  • Advise on contractual risk management and commercial decision-making
  • Build strong relationships with clients, partners and key stakeholders
  • Review contract structures and identify opportunities to enhance commercial and operational outcomes
  • Support bids, tenders, contract variations and procurement activity
  • Contribute to contract mobilisation and transition programmes
  • Strengthen governance, reporting and risk management processes
  • Promote best practice and consistency across the organisation's contract portfolio
About You

You will be a strategic and commercially aware leader with experience operating within complex contract-led environments. You will bring:

  • Significant experience interpreting and managing complex service contracts
  • Strong understanding of contractual governance, compliance and risk management
  • Experience within housing, property services, facilities management, infrastructure, outsourcing or public‑sector environments
  • Excellent stakeholder management, influencing and communication skills
  • The ability to align contractual requirements with operational and commercial objectives
  • Strong commercial awareness and strategic thinking capability
  • Experience supporting long‑term client relationships and partnership‑based service delivery
Why Join Mears?

This role offers a unique opportunity to influence contractual governance and strategic decision‑making across one of the UK's largest housing and property services organisations. You will work alongside senior leaders across the business, helping to strengthen contractual capability, support long‑term client partnerships and contribute to sustainable growth within a collaborative and values‑led organisation.

Strategic Operations Director (Legal/Contractual) in London employer: Build Recruitment Limited

Mears Group is an exceptional employer, offering a unique opportunity for the Strategic Operations Director to influence contractual governance and strategic decision-making within one of the UK's largest housing and property services organisations. With a strong focus on collaboration and values, employees benefit from a supportive work culture that fosters professional growth and development, while also engaging with senior leaders to enhance long-term client partnerships and drive sustainable growth.

Build Recruitment Limited

Contact Details:

Build Recruitment Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Strategic Operations Director (Legal/Contractual) in London

Tip Number 1

Network like a pro! Reach out to connections in the industry, attend relevant events, and engage on platforms like LinkedIn. We can’t stress enough how personal connections can open doors that applications alone can’t.

Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience. We want you to walk in confident, ready to showcase how you can enhance their contractual governance and operational decision-making.

Tip Number 3

Practice your pitch! Be ready to explain your experience with complex service contracts and stakeholder management. We suggest rehearsing with a friend or in front of a mirror to nail down your delivery.

Tip Number 4

Don’t forget to follow up after interviews! A simple thank-you email can keep you top of mind. We believe this shows your enthusiasm and professionalism, which are key in building long-term client relationships.

We think you need these skills to ace Strategic Operations Director (Legal/Contractual) in London

Contractual Expertise
Governance and Compliance
Risk Management
Stakeholder Engagement
Commercial Decision-Making
Client Relationship Management
Strategic Guidance

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the role of Strategic Operations Director. Highlight your experience with complex service contracts and how you've successfully managed contractual governance in previous roles.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Mears Group. Mention specific examples of how you've influenced contractual frameworks and supported commercial outcomes in the past.

Showcase Your Stakeholder Management Skills:In both your CV and cover letter, emphasise your ability to build strong relationships with clients and stakeholders. Share anecdotes that demonstrate your influencing and communication skills, as these are key for this role.

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!

How to prepare for a job interview at Build Recruitment Limited

Know Your Contracts Inside Out

Make sure you thoroughly understand the complexities of service contracts, especially those relevant to the housing and property services sector. Be prepared to discuss specific examples from your past experience where you've successfully interpreted and managed such contracts.

Showcase Your Strategic Thinking

During the interview, highlight your ability to align contractual requirements with operational and commercial objectives. Share instances where your strategic guidance has led to improved governance or risk management outcomes in previous roles.

Demonstrate Stakeholder Engagement Skills

Prepare to discuss how you've built strong relationships with clients and key stakeholders. Use concrete examples to illustrate your influencing and communication skills, as these will be crucial for the role.

Be Ready for Scenario-Based Questions

Expect questions that assess your problem-solving abilities in real-world scenarios. Think about challenges you've faced in contract management and how you navigated them, particularly in complex environments like public-sector projects.