At a Glance
- Tasks: Drive operational and commercial performance across complex contracts and enhance service delivery.
- Company: Join Mears Group, a leading provider of housing and property services in the UK.
- Benefits: Influence strategy at a national level and work in a collaborative, values-led environment.
- Other info: Opportunity for career advancement and to lead transformation initiatives.
- Why this job: Make a real impact on communities while driving growth and operational excellence.
- Qualifications: Senior leadership experience in housing or property services with strong commercial acumen.
The predicted salary is between 80000 - 100000 £ per year.
Mears Group is seeking a Strategic Operations Director (Commercial) to join a newly established central specialist team focused on enhancing contract performance, driving commercial outcomes and supporting operational excellence across the business. This is a high-impact leadership role for an experienced operational and commercial professional who understands how complex service contracts operate in practice. Working alongside regional leadership teams, you will provide strategic support across a diverse portfolio of housing and property services contracts, helping to maximise performance, strengthen commercial delivery and support sustainable growth.
Key Responsibilities
- Drive operational and commercial performance across complex contracts
- Identify opportunities to enhance profitability, efficiency and service delivery
- Support mobilisation, transformation and continuous improvement programmes
- Partner with operational leaders to deliver strategic business objectives
- Support pricing reviews, procurement activity and commercial negotiations
- Provide insight and challenge around financial performance, margin optimisation and cost management
- Contribute to bids, tenders and growth opportunities
- Strengthen governance, reporting and performance management frameworks
- Share best practice and support consistency across the wider business
About You
You will be a commercially focused operational leader with experience managing large-scale service contracts and delivering measurable business improvement. You will bring:
- Senior leadership experience within housing, property services, facilities management, infrastructure or outsourced services
- Strong P&L ownership and commercial accountability
- Experience driving contract performance, operational excellence and profitability
- A track record of leading transformation, growth and continuous improvement initiatives
- Excellent stakeholder management and influencing skills
- The ability to work across multiple contracts and business functions
- Strong commercial acumen combined with operational credibility
Why Join Mears?
Mears is one of the UK's leading providers of housing and property services, supporting communities nationwide through long-term partnerships and essential frontline services. This newly created role offers the opportunity to influence strategy and performance at a national level, working closely with senior leaders to support commercial growth, operational excellence and long-term client success within a collaborative and values-led organisation.
Strategic Operations Director (Commercial) in London employer: Build Recruitment Limited
Mears Group is an exceptional employer, offering a dynamic work environment where strategic thinkers can thrive. With a strong focus on employee growth and development, the company fosters a collaborative culture that values innovation and excellence in service delivery. Joining Mears means being part of a leading organisation dedicated to making a positive impact in communities across the UK, while enjoying the benefits of working within a supportive and values-driven team.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Operations Director (Commercial) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and property services sector. Attend industry events or webinars, and don’t be shy about introducing yourself to potential employers. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research Mears Group and understand their values and operations. Think about how your experience aligns with their goals, especially around contract performance and operational excellence. We want you to shine when you get that chance to chat!
✨Tip Number 3
Showcase your achievements! When discussing your past roles, focus on specific examples where you drove commercial outcomes or improved service delivery. We love hearing about measurable impacts, so make sure to highlight those successes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who can contribute to our mission of supporting communities across the UK.
We think you need these skills to ace Strategic Operations Director (Commercial) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Strategic Operations Director. Highlight your experience with complex service contracts and any relevant achievements that showcase your operational and commercial expertise.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Mears Group. Mention specific examples of how you've driven performance and supported transformation in previous roles.
Showcase Your Leadership Skills:As this is a senior role, it's crucial to demonstrate your leadership experience. Share stories that illustrate your ability to manage teams, influence stakeholders, and drive strategic objectives across multiple contracts.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Build Recruitment Limited
✨Know Your Numbers
As a Strategic Operations Director, you'll need to demonstrate your strong P&L ownership. Brush up on the financial metrics relevant to the role and be ready to discuss how you've driven profitability in past positions. This shows you understand the commercial side of operations.
✨Showcase Your Leadership Style
This role requires excellent stakeholder management and influencing skills. Prepare examples of how you've led teams through transformation and improvement initiatives. Highlight your approach to collaboration and how you’ve successfully partnered with operational leaders.
✨Understand the Business Landscape
Familiarise yourself with Mears Group's services and recent developments in the housing and property sector. Being able to discuss industry trends and how they impact contract performance will show that you're not just a fit for the role but also genuinely interested in the company.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems related to contract performance or operational challenges. Think through potential scenarios in advance and outline your strategic approach to tackling these issues, demonstrating your problem-solving skills and commercial acumen.
