Resident Support Specialist - Customer Care & Scheduling in London
Resident Support Specialist - Customer Care & Scheduling

Resident Support Specialist - Customer Care & Scheduling in London

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support residents during home works and provide exceptional customer service.
  • Company: A recruitment agency dedicated to inclusivity and high-quality service.
  • Benefits: Salary of £30,000, plus a van and fuel card.
  • Why this job: Make a difference in residents' lives while developing your customer service skills.
  • Qualifications: Experience in customer service with strong communication and organisational skills.
  • Other info: Permanent role with opportunities for personal growth and community impact.

The predicted salary is between 24000 - 36000 £ per year.

A recruitment agency is seeking a Customer Service Representative (CSR) in North London. This permanent role focuses on supporting residents through works carried out in their homes, particularly those requiring additional assistance.

The ideal candidate will have experience in customer service, strong communication, and organizational skills.

The position offers a salary of £30,000, plus a van and fuel card, making it a great opportunity for those passionate about inclusivity and high-quality customer service.

Resident Support Specialist - Customer Care & Scheduling in London employer: Build Recruitment Limited

As a Resident Support Specialist in North London, you will join a dedicated team that values inclusivity and high-quality customer service. Our supportive work culture fosters professional growth, offering training and development opportunities to enhance your skills. With competitive benefits including a salary of £30,000, a van, and a fuel card, we ensure our employees feel valued and equipped to make a meaningful impact in the community.
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Contact Detail:

Build Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Resident Support Specialist - Customer Care & Scheduling in London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Practice your pitch! When you get that interview, be ready to showcase your customer service skills and how you can support residents effectively. Think about real-life examples that highlight your communication and organisational abilities.

✨Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you land that Resident Support Specialist role. Plus, it’s super easy to navigate and keeps everything in one place for you.

We think you need these skills to ace Resident Support Specialist - Customer Care & Scheduling in London

Customer Service
Communication Skills
Organizational Skills
Inclusivity Awareness
Problem-Solving Skills
Time Management
Empathy
Attention to Detail

Some tips for your application 🫡

Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've supported customers in the past, especially those needing extra help. Share specific examples that showcase your communication and organisational skills!

Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention your passion for inclusivity and how you can contribute to high-quality customer service.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your enthusiasm for the role shines through!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Build Recruitment Limited

✨Know Your Customer Service Basics

Brush up on your customer service principles. Be ready to discuss how you've handled difficult situations in the past and what strategies you used to ensure a positive outcome for the customer.

✨Showcase Your Communication Skills

Since this role involves supporting residents, practice articulating your thoughts clearly and concisely. Use examples from your previous experience to demonstrate how effective communication has helped you resolve issues.

✨Highlight Your Organisational Skills

Prepare to talk about how you manage your time and tasks. Share specific instances where your organisational skills made a difference in your work, especially in a fast-paced environment.

✨Emphasise Inclusivity and Empathy

This position values inclusivity, so be sure to express your passion for helping others. Discuss any experiences where you’ve gone above and beyond to support someone who needed extra assistance.

Resident Support Specialist - Customer Care & Scheduling in London
Build Recruitment Limited
Location: London

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