At a Glance
- Tasks: Coordinate repair appointments and ensure excellent customer service for tenants.
- Company: Join a well-established Social Housing organisation in Stratford.
- Benefits: Earn £19.49 per hour with potential for ongoing work and career growth.
- Other info: Fast-paced environment with supportive colleagues and opportunities for development.
- Why this job: Make a difference in the community while honing your organisational skills.
- Qualifications: Experience in scheduling or administration within housing or property maintenance.
The predicted salary is between 19.49 - 19.49 £ per hour.
Repairs Scheduler
Location
Stratford
Sector
Social Housing
Pay Rate
£19.49 per hour (Umbrella)
Contract Type
- Temporary/Ongoing (potential Temp-Perm)
- Overview
We are currently seeking an experienced Repairs Scheduler to join a busy Social Housing team based in Stratford.
This is an excellent opportunity for a highly organised individual with experience in repairs scheduling, planning, or administration within a housing or property maintenance environment.
The successful candidate will play a key role in coordinating repair and maintenance works, ensuring appointments are scheduled efficiently and that tenants receive a high standard of customer service throughout the process.
Key Responsibilities
- Schedule and coordinate repair and maintenance appointments for operatives and contractors.
- Liaise with tenants, contractors, and internal teams to ensure works are arranged and completed efficiently.
- Monitor and manage repair jobs from initial booking through to completion.
- Update and maintain accurate records using scheduling and housing management systems.
- Respond to tenant enquiries and provide timely updates regarding repair appointments.
- Prioritise emergency and urgent repairs in line with service requirements.
- Ensure compliance with service level agreements and key performance indicators.
- Provide excellent customer service and resolve scheduling issues effectively.
Person Specification
Essential Requirements
- Previous experience in a Repairs Scheduler, Planner, Coordinator, or Administrative role.
- Experience working within Social Housing, Property Maintenance, Facilities Management, or a similar environment.
- Strong organisational and time-management skills.
- Excellent communication skills, both written and verbal.
- Ability to work effectively in a fast-paced office environment.
- Good IT skills, including experience using scheduling or housing management systems.
- Strong attention to detail and ability to manage multiple tasks simultaneously.
Desirable
- Knowledge of responsive repairs and maintenance processes within Social Housing.
- Experience working with housing management or workforce scheduling software.
Benefits
- Competitive pay rate of £19.49 per hour (Umbrella).
- Opportunity to work within a well-established Social Housing organisation.
- Ongoing temporary contract with potential for extension.
- Supportive and professional working environment.
If you have the relevant experience and are interested in this opportunity, please apply with your updated CV.
#J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Scheduler in London
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Build Recruitment Limited, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Repairs Scheduler in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Build Recruitment Limited. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Build Recruitment Limited. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Build Recruitment Limited
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Build Recruitment Limited.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Repairs Scheduler role at Build Recruitment Limited, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Build Recruitment Limited that you can think critically and act effectively under pressure.
