Build Recruitment Limited is seeking an experienced Complaints Handler to manage housing-related complaints from start to finish, ensuring timely, empathetic responses and high-quality outcomes for tenants.
The role requires robust communication skills, the ability to collate detailed information for the Housing Ombudsman, and collaboration with internal stakeholders to drive service improvements. Immediate start, in-office 5 days per week.
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Resident Complaints Case Manager – In-Office in Kingston upon Thames employer: Build Recruitment Limited
Build Recruitment Limited is an exceptional employer, offering a dynamic work environment where experienced professionals can thrive. With a strong focus on employee development and safety, we provide opportunities for growth within the construction sector while working on significant projects like the MOD refurbishment in Wyton. Our collaborative culture encourages open communication and teamwork, ensuring that every team member feels valued and empowered to contribute to our success.
