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- Tasks: Lead a supportive service for individuals overcoming substance use challenges.
- Company: Join Build on Belief, a charity dedicated to empowering those in recovery.
- Benefits: Competitive salary, meaningful work, and the chance to make a real difference.
- Other info: Flexible working environment with opportunities for personal growth.
- Why this job: Be a part of a transformative journey for individuals seeking support and recovery.
- Qualifications: Experience with substance use issues or a passion for helping others.
The predicted salary is between 33845 - 33845 £ per year.
We are pleased to invite applications for the following opportunity: Borough Service Manager - Ealing.
Hours: 37.5 hours per week (Saturday and Sunday mandatory)
Salary: £33,845 p.a.
A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues. Build on Belief is looking for a Borough Service Manager to run the 7 days a week service in Southall and the weekend service in Acton. We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems.
JOB DESCRIPTION:
JOB PURPOSE: To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
- Running a Service: The Borough Service Manager is responsible for ensuring that the running of a service is done in line with Build on Belief mission to offer a place where clients users and volunteers can get on-going peer support from others with similar experiences through a range of activities, in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines (hereafter referred to as SOPOG).
- Staff Management: The Borough Service Manager will be responsible for a small team and will be in charge of ensuring that their Service Support Workers, Team Leaders, Facilitators and Volunteers work within the Policies and Procedures applicable to them and the SOPOG.
- Finance: The Borough Service Manager is responsible for all financial accounting and reporting related to the day to day running of their service in accordance with the SOPOG.
- Training: The Borough Service Manager is accountable for ensuring that they, and/or their Service Support Workers deliver workshops to their volunteer teams three times per calendar year.
- BoB Policies and Procedures: Borough Service Managers are responsible for abiding by all Build on Belief Policies and Procedures and to make sure Service Support Workers and Volunteers also comply with the policies that are applicable to them.
- Incident Reporting: The Borough Service Manager will be responsible for ensuring Incident Reporting is done within both the guidelines and timelines set out in the SOPOG.
- Relationship Management: The Borough Service Manager will be accountable to work in partnership with the service providers ensuring an effective and constructive relationship with them as well as engagement with the local community.
- General: To promote and represent the BoB Social Club to service users and service professionals in the Borough, ensuring access to any service user who might benefit from the project.
PERSON SPECIFICATION CRITERIA
Required Experience: Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs.
Knowledge and Skills: Proven people management skills, knowledge of the range of services and activities available, demonstrable skills and ability to establish and maintain effective working relationships, excellent verbal and written communication skills, good computer skills in the use of Word, Excel and Power-point.
Personal qualities: The ability to maintain safe professional boundaries, demonstrable ability to work under pressure, employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues.
Borough Service Manager in London employer: BUILD ON BELIEF
Contact Detail:
BUILD ON BELIEF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Borough Service Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, workshops, or even online webinars related to substance use support. You never know who might have a lead on your dream job!
✨Tip Number 2
Be ready for that interview! Research Build on Belief and understand their mission and values. Prepare answers that highlight your experience and how it aligns with their goals. Show them you’re not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities listed there, so keep checking back!
We think you need these skills to ace Borough Service Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Borough Service Manager role. Highlight your relevant experience, especially if you have direct working or lived experience of substance use issues. We want to see how your background aligns with our mission at Build on Belief!
Showcase Your Skills: Don’t forget to emphasise your people management skills and any experience you have in running services or working with volunteers. We’re looking for someone who can motivate and engage a team, so let us know how you've done this in the past!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at BUILD ON BELIEF
✨Know Your Stuff
Make sure you understand the mission and values of Build on Belief. Familiarise yourself with their policies and procedures, especially the SOPOG guidelines. This will show that you're genuinely interested in the role and ready to align with their objectives.
✨Share Your Experience
Since they value lived experience, be prepared to discuss your own journey with substance use or how you've supported others in similar situations. Authenticity is key, so don’t shy away from sharing personal stories that highlight your empathy and understanding.
✨Demonstrate Leadership Skills
As a Borough Service Manager, you'll be leading a team. Prepare examples of how you've successfully managed people in the past. Talk about how you motivate and engage your team, and how you handle challenges. They want to see your ability to inspire others.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the organisation. This could include inquiries about their approach to community engagement or how they measure the success of their services. It shows you're proactive and genuinely interested in making a positive impact.