Build Concierge in Leeds (LS15) is seeking a Customer Learning Manager to own how customers and internal teams learn, adopt and get the best from our SaaS platform. This hands‑on role shapes onboarding programmes and delivers customer training while developing a scalable training academy.
You will collaborate with Customer Success, Sales, Solutions, Product and Development to shorten time to value, boost adoption and empower administrators, operators and managers across the platform.
#J-18808-LjbffrSaaS Customer Learning & Onboarding Lead in Leeds employer: Build Concierge
Build Concierge is an exceptional employer that prioritises employee growth and development, particularly in the role of Customer Learning Manager. Located in Leeds, the company fosters a collaborative work culture where you can make a tangible impact on customer education and onboarding processes, while enjoying the benefits of a structured training environment and opportunities for professional advancement. With a focus on innovation and continuous improvement, you'll be empowered to shape the learning journey for both customers and internal teams, making this a rewarding place to build your career.