At a Glance
- Tasks: Support the store manager in operations and lead a dynamic team to deliver exceptional guest experiences.
- Company: Join Build-A-Bear, a fun and creative retail environment.
- Benefits: Competitive hours, a vibrant workplace, and opportunities for personal growth.
- Other info: Flexible schedule with a supportive team atmosphere.
- Why this job: Be part of a team that inspires joy and creativity while driving sales success.
- Qualifications: 2-4 years of retail management experience with a focus on customer service.
The predicted salary is between 22745 - 27799 £ per year.
As an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent guest service, efficient staff management, and effective execution of sales and marketing strategies. This role is vital in driving the store's success while maintaining a positive experience for guests and associates.
Key Responsibilities:
- Lead and inspire your team during scheduled shifts, providing guidance, support, and feedback to ensure each team member performs at their best.
- Drive sales by implementing effective strategies, motivating the team, and providing exceptional guest service to meet or exceed sales targets.
- Ensure that all merchandising displays and layouts adhere to brand standards, creating an inviting and cohesive store environment.
- Lead the team to maintain operational efficiencies and adherence to store safety policies and procedures.
- Oversee inventory management processes, including receiving, stocking, and inventory counts.
- Assist in building and developing a high-performing team that delivers exceptional guest service.
Qualifications:
- 2-4 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail.
- Thrives in a “How Can I Help” environment.
- Able to balance creativity and fun with dependability.
- Connects with others to inspire results.
- Exercises good judgment in ambiguous situations.
- Displays strong initiative and self-direction.
- Unites teams to deliver strong results.
- Demonstrates ability to work in a dynamic and changing environment while remaining calm under pressure.
- Leads with a confident extraverted style that can enliven, engage, and positively impact individuals and groups.
- Maintains a positive outlook despite challenging circumstances.
Contracted Hours (per week): 35.00
Active retail store management requires the ability to sit, stand, and move around for at least eight hours a day. Ability to work a typical retail schedule including days, evenings, weekends, and holidays.
Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:
- Decision-making, judgment, and execution.
- Consistently meeting financial objectives.
- Ability to create an Experience First culture for guests and associates.
- Talent management.
- Consistent execution of operational standards.
- Ability to foster team collaboration, communication, and performance.
- Stakeholder feedback.
This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate.
Assistant Workshop Manager- Trafford (Maternity Cover) employer: Build-A-Bear Workshop UK Limited
Build-A-Bear Workshop UK Limited is an attractive employer due to its emphasis on creativity and customer engagement. Employees enjoy flexible working hours and a supportive team environment that fosters professional growth. The company also offers opportunities for career advancement within its retail locations.
Contact Details:
Build-A-Bear Workshop UK Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Workshop Manager- Trafford (Maternity Cover)
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Assistant Workshop Manager- Trafford (Maternity Cover)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Build-A-Bear Workshop UK Limited:Don’t forget to personalise your application for Build-A-Bear Workshop UK Limited! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Build-A-Bear Workshop UK Limited
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Build-A-Bear Workshop UK Limited offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Build-A-Bear Workshop UK Limited and contribute positively during your temporary stint.
