At a Glance
- Tasks: Provide after-sales support and training for customers globally.
- Company: Join a leading global technology company with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Why this job: Make a difference by supporting customers and travelling the world.
- Qualifications: NVQ Level 5 in Electrical/Electronic Engineering and customer support experience.
- Other info: Proficiency in German is a plus; dynamic team environment.
The predicted salary is between 36000 - 60000 £ per year.
A global technology company is looking for a driven engineer to join its technical support team in Greater London. This role involves providing after-sales support and training for customers while working closely with global teams.
The ideal candidate will have a minimum NVQ Level 5 qualification in Electrical/Electronic Engineering and previous experience in a customer support setting. Proficiency in German is advantageous as the position includes international travel to assist customers worldwide.
Global Field Support Engineer | Travel & Training employer: Bühler Gruppe
Contact Detail:
Bühler Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Field Support Engineer | Travel & Training
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in customer support or engineering roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your previous projects and experiences related to technical support and training. This will help you stand out during interviews and showcase your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers, especially for common questions in technical support roles. The more comfortable you are, the better you'll perform.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Global Field Support Engineer | Travel & Training
Some tips for your application 🫡
Show Off Your Qualifications: Make sure to highlight your NVQ Level 5 in Electrical/Electronic Engineering right at the start. We want to see how your qualifications make you a perfect fit for this role!
Customer Support Experience is Key: Don’t forget to mention any previous experience in customer support. We love candidates who can demonstrate their ability to handle customer queries and provide top-notch service.
Language Skills Matter: If you’ve got proficiency in German, shout about it! This role involves international travel, and we’d love to know how your language skills can help us support our customers worldwide.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and get the ball rolling on your application!
How to prepare for a job interview at Bühler Gruppe
✨Know Your Tech Inside Out
Make sure you brush up on your Electrical/Electronic Engineering knowledge. Be ready to discuss specific technologies and tools you've worked with, as well as how they relate to the role. This will show your technical prowess and help you stand out.
✨Showcase Your Customer Support Skills
Prepare examples from your previous experience where you successfully resolved customer issues. Highlight your problem-solving skills and how you’ve gone above and beyond to ensure customer satisfaction. This is key for a role that focuses on after-sales support.
✨Brush Up on Your German
If you have proficiency in German, make sure to practice it before the interview. You might be asked to demonstrate your language skills, especially since the role involves international travel. Being able to communicate effectively in German could give you an edge.
✨Research the Company Culture
Take some time to understand the company’s values and culture. Be prepared to discuss how your personal values align with theirs. This shows that you’re not just interested in the job, but also in being a good fit for their team.