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- Tasks: Drive alignment across teams and manage the quote-to-cash process for operational excellence.
- Company: Join Bugcrowd, a leader in innovative tech solutions with a commitment to inclusion.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on collaboration and career advancement.
- Why this job: Make a real impact by optimising revenue operations and supporting sales success.
- Qualifications: 5+ years in Revenue Operations or Deal Desk, strong analytical skills, and Salesforce proficiency.
The predicted salary is between 60000 - 80000 £ per year.
We're looking for a Senior Revenue Operations & Deal Desk professional to serve as a key partner across Sales, Finance, Legal, Customer Experience, and other cross‑functional partners driving alignment and operational excellence across the quote‑to‑cash process. This role owns end‑to‑end order management, ensuring accuracy, speed, and compliance while enabling scalable deal structures. You will leverage data to provide proactive insights into pipeline health, deal trends, and performance, helping sales leaders make informed decisions. In addition, you will support annual planning, including territory design, quota setting, process improvement and go‑to‑market execution.
Essential Duties and Responsibilities
- Revenue Operations & Planning: Support annual planning (territories, coverage, segmentation) and build reporting for pipeline health, deal trends, and sales performance.
- Data Integrity & Cross‑functional Partnership: Audit and maintain data integrity across Salesforce and related systems, partnering with Business Systems, Finance, and other teams for operational alignment.
- Order Management & Compliance: Own day‑to‑day order management, including quote review, approvals, and accurate booking execution in compliance with internal policies.
- Deal Structuring & Escalation: Partner with Sales to structure deals efficiently and act as the primary escalation point for complex or non‑standard deals to unblock and move them forward.
- Deal Desk Management: Manage intake and prioritization of deal desk requests, ensuring timely turnaround and adherence to SLAs.
- Policy & Governance: Enforce compliance with bookings policy and Rules of Engagement (ROE), identifying and flagging risks in deal structure, approvals, and data quality.
- Process Improvement: Identify inefficiencies across deal desk and quote‑to‑cash workflows, driving scalable process improvements and partnering with Business Systems on system enhancements.
- Reporting & Sales Support: Support Sales teams with proactive reporting for QBRs, pipeline reviews, forecast calls, and provide simplified dashboards for sales leadership.
Required Experience
- 5+ years of experience in Revenue Operations, Sales Operations, or Deal Desk in a SaaS or high‑growth environment.
- Proven ownership of end‑to‑end quote‑to‑cash processes, including deal structuring, pricing/discounting, approvals, and order management.
- Strong proficiency in Salesforce (or similar CRM), Excel, and reporting tools.
- Strong analytical skills with the ability to translate data into actionable insights on pipeline, forecasting, and performance.
- Solid understanding of SaaS metrics (e.g., ACV/ARR, pipeline coverage, conversion) and sales processes.
Preferred Experience
- Experience partnering cross‑functionally with Finance, Legal, Customer Success, and Business Systems.
- Experience supporting annual planning (territories, quotas, capacity) and building reporting to inform decisions.
- Experience with Clari or similar forecasting/pipeline management tools is a plus.
Senior Revenue Operations & Deal Desk Analyst in London employer: Bugcrowd
Contact Detail:
Bugcrowd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Revenue Operations & Deal Desk Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Revenue Operations role. A personal referral can make all the difference in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of the quote-to-cash process. Be ready to discuss how you've tackled challenges in revenue operations before, and don’t forget to highlight your analytical skills with real examples!
✨Tip Number 3
Showcase your data prowess! Bring along some insights or reports you've created in previous roles that demonstrate your ability to drive performance and support sales teams. This will help you stand out as a candidate who can add immediate value.
✨Tip Number 4
Don’t just apply anywhere; head over to our website and check out the opportunities we have. Tailor your approach to align with our values and mission, and let us see how you can contribute to our success!
We think you need these skills to ace Senior Revenue Operations & Deal Desk Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Revenue Operations & Deal Desk Analyst role. Highlight your experience in revenue operations, deal structuring, and any relevant SaaS metrics. We want to see how your skills align with what we’re looking for!
Showcase Your Analytical Skills: Since this role involves leveraging data for insights, don’t forget to showcase your analytical skills. Include examples of how you've used data to drive decisions or improve processes in your previous roles. We love a good data story!
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible and avoid jargon that might confuse us. We appreciate straightforward communication, especially when it comes to complex topics like deal structures.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bugcrowd
✨Know Your Numbers
As a Senior Revenue Operations & Deal Desk Analyst, you'll need to be comfortable with data. Brush up on key SaaS metrics like ACV, ARR, and pipeline coverage. Be ready to discuss how you've used data to drive decisions in your previous roles.
✨Master the Quote-to-Cash Process
Familiarise yourself with the end-to-end quote-to-cash process. Prepare examples of how you've managed order management, deal structuring, and compliance in past positions. This will show that you understand the intricacies of the role and can hit the ground running.
✨Cross-Functional Collaboration
This role requires working closely with Sales, Finance, and Legal teams. Think of specific instances where you've successfully partnered with different departments to achieve a common goal. Highlighting these experiences will demonstrate your ability to foster collaboration.
✨Process Improvement Mindset
Be ready to discuss any process improvements you've implemented in previous roles. Share how you identified inefficiencies and what steps you took to enhance workflows. This shows that you're proactive and committed to operational excellence.