PRACTICE ADMINISTRATOR

The Practice Administrator plays a key role insupporting the smooth and efficient running of the GP practice. The post holderwill provide high-quality administrative support across clinical andnon-clinical services barata ensuring compliance with NHS regulations, maintainingaccurate records, and delivering excellent patient-focused service.

Main duties of the job

The role provides comprehensive administrative and operational support to the Practice Manager, Patient Services Manager, and wider practice team, ensuring the smooth and efficient running 자세. Responsibilities include maintaining accurate patient records, undertaking clinical coding, supporting clinical systems and workflows, and assisting with meeting organisation and documentation. The role also supports data collection, reporting, and audits to meet QOF, NHS, and CQC requirements, helping ensure ongoing compliance with regulatory and contractual standards. In addition, the post holder assists with basic HR administration such as rota and leave records, maintains strict confidentiality, and contributes to continuous improvement across the practice.

About группа у us

Bugbrooke Medical Practice is committed toproviding high-quality patient care delivered by a dedicated team of healthcareprofessionals. We are a rural practice caring for over 10,750 patients and dispensing to over 3,500 patients.

We are part of the Integrated Care Board (ICB)and a proud member of the Blue Primary Care Network (PCN). Together, we work toensure patients have access to all the services they need.

Bugbrooke Medical Practice is an accreditedtraining practice and for many years has been involved in the post graduatetraining of fully qualified doctors who wish to enter the speciality of generalpractice.

Our vision is clear, to be a trusted providerin healthcare, delivering exceptional, personalized care that is deeply rooted in our commitment to continuous learning, clinical excellence, and communityengagement.

Job responsibilities

Key Responsibilities

• Administrative & Operational Support
• Provide comprehensive administrative support to the Practice Manager, Patient Services Manager and wider practice team.
• Manage and maintain accurate patient records in line with GDPR, NHS, and practice policies.
• Carry out accurate clinical coding of patient records in line with practice and national standards.
• Support system administration and clinical workflow as required.
• Assist with the organization of meetings,デ preparation of agendas, and minute-taking.

Data, Reporting & Compliance

• Support the collection and submission of data for QOF and other NHS reporting requirements.
• Maintain registers, recalls, and audits as directed by the Practice Manager.
• Assist in ensuring compliance with CQC standards and NHS contractual requirements.

HR & Staff Support

• Support rota administration and leave records where required.

General Duties

• Maintain confidentiality at all times inline with NHS and practice policies.
• Contribute to continuous improvement and efficiency within the practice.
• Undertake any other reasonable duties commensurate with the role.

Person Specification

Qualifications

• GCSE in Maths and English.
• Previous administrative experience, ideally within a healthcare or NHS setting.
• Strong organisational skills with the ability to prioritise workload effectively.
• Excellent written and verbal communication skills.
• High level of accuracy and attention to detail.
• Ability to work independently and as part of a multidisciplinary team.
• Experience working in a GP practice or primary care environment.
• Use of a clinical system (SystmOne).
• Knowledge of Arden Management Platform.
• Knowledge of NHS systems, policies, and procedures.
• Experience supporting QOF, audits, or CQC compliance.
• Understanding of patient Parlament confidentiality and data protection requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.