At a Glance
- Tasks: Lead a team to deliver top-notch service and ensure customer satisfaction.
- Company: Vibrant restaurant known for its delicious Oriental cuisine.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Join a fun, dynamic team and enjoy a lively work environment.
- Why this job: Be the face of our restaurant and make a real difference in customer experiences.
- Qualifications: Experience in a similar role and a passion for Oriental food.
The predicted salary is between 40500 - 49500 £ per year.
To deliver superior service and maximize customer satisfaction.
To respond efficiently and accurately to customer complaints.
To regularly review food quality.
To appraise staff performance and provide feedback to improve productivity.
To ensure compliance with sanitation and safety regulations.
To manage restaurant’s good image and suggest ways to improve it.
To control operational costs and identify measures to cut waste.
To train new and current employees on proper customer service practices.
To implement policies and protocols that will maintain future restaurant operations.
Requirements
- Good knowledge of Oriental food.
- Previous experience in a similar role.
- Willingness to work afternoons, evenings and weekends as required.
- Teamwork-oriented with outstanding leadership abilities.
- Excellent communication and interpersonal skills.
- Able to work on own initiative within a team environment.
- Able to demonstrate working knowledge of MS Office (Word and Excel).
- #J-18808-Ljbffr
Floor Manager (Restaurant) in Gateshead employer: Buffet King
At Buffet King, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Business Growth & Strategy Lead, you will benefit from comprehensive professional development opportunities, a collaborative environment, and the chance to make a significant impact in the UK market. Join us to be part of a team that values innovation and rewards your contributions towards our collective success.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager (Restaurant) in Gateshead
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Buffet King. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Buffet King
Don't be shy about reaching out to Buffet King directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Floor Manager (Restaurant) in Gateshead
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Buffet King and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Buffet King
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
