At a Glance
- Tasks: Lead and support a dynamic field team while ensuring customer satisfaction and operational excellence.
- Company: Join Buffalo Technical Services, a growing company with a focus on innovation and teamwork.
- Benefits: Competitive salary, car allowance, and opportunities for travel and professional growth.
- Other info: Exciting opportunities for growth and potential projects across mainland Europe.
- Why this job: Make a real impact in a fast-paced environment and help shape the future of our operations.
- Qualifications: Experience in managing field teams, strong problem-solving skills, and excellent communication abilities.
The predicted salary is between 35000 - 40000 £ per year.
Location: UK-based, with regular travel to customer and team sites
Salary: £35-40,000pa FTE, subject to experience, plus competitive car allowance
Employment type: Full-time
Reports to: Founding Directors
Join our herd! Buffalo Technical Services is growing and we’re looking for our first managerial appointment to help lead our expanding field operations. Currently, we have a team of 11 direct staff working across the UK, repairing and maintaining manual-handling equipment for blue-chip clients as a preferred supplier to a principal contractor. Outside of this established operation, we are building a growing pipeline of project work and developing new services in the installation and support of hub-and-beacon tracking technology. These projects will support customers across the logistics, warehouse and supermarket sectors, covering pre-site surveys, installation and post-installation support. As the business develops, there may also be opportunities to support projects in mainland Europe.
This is an exciting opportunity for a resourceful, disciplined & people-focused operational leader to work closely with our two founding directors and make a genuine impact on the future of the company.
Role Description
Bridging a strategic mindset with hands-on delivery, the role involves day-to-day responsibility for keeping our field team supported, our projects running smoothly and our customers impressed. Specifically, you’ll need to:
- Lead & Support the Team: Provide first line management, scheduling and ongoing support for our UK-wide field engineers, including resource allocation, recruitment, onboarding and training.
- Deliver Customer Excellence: Carry out site visits, pre-site surveys and operational reviews. Oversee installation projects and provide ongoing technical and customer support.
- Drive Operational Standards: Support preparation of project plans, method statements, risk assessments and site documentation. Monitor and evaluate performance, job progress and safety compliance while continuously improving operational processes and KPIs.
- Build for Growth: Partner with Founding Directors on contract mobilisation, resource allocation and expanding into mainland Europe.
What You Bring:
Whether your background is in field service, operations, logistics or technical contracts management, you are a confident, relatable problem solver who takes genuine pride in your work and full ownership of your decisions, actions, conduct & output.
Essential experience and qualities:
- Proven experience managing or coordinating field-based technical, engineering, or logistics teams.
- Strong organizational, scheduling, and practical problem-solving abilities.
- Excellent communication skills with the credibility to manage client and supplier relationships.
- Full UK Driving Licence and willingness to travel UK-wide.
Desirable experience:
- Experience in warehousing, distribution, manual-handling equipment, or tracking tech.
- Experience working with blue-chip customers or preferred-supplier arrangements.
- Familiarity with H&S requirements (RAMS) and blue-chip contract environments.
- Exposure to mainland European projects or international operations.
- Military service or similar experience coordinating operations in disciplined, high-velocity environments, across multiple locations or regions.
Locations
Field Operations & Contracts Manager in Cheshire, Warrington employer: Buffalo Technical Services Ltd
At Buffalo Technical Services, we pride ourselves on being an excellent employer that values growth, collaboration, and innovation. Our supportive work culture fosters teamwork and encourages professional development, offering opportunities for our employees to take ownership of their roles while making a tangible impact in the field. With competitive salaries, a generous car allowance, and the chance to work on exciting projects across the UK and potentially Europe, joining our team means becoming part of a dynamic company that is committed to excellence and employee satisfaction.
Contact Details:
Buffalo Technical Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Operations & Contracts Manager in Cheshire, Warrington
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Buffalo Technical Services Ltd and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Buffalo Technical Services Ltd!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Buffalo Technical Services Ltd keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Field Operations & Contracts Manager in Cheshire, Warrington
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Buffalo Technical Services Ltd:This is your chance to really connect with the team at Buffalo Technical Services Ltd. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Buffalo Technical Services Ltd
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Buffalo Technical Services Ltd.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Buffalo Technical Services Ltd that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Buffalo Technical Services Ltd. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
