Account Merchandiser

Account Merchandiser

Birmingham Full-Time 24000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our Retail team as an Account Merchandiser, stocking and promoting top beverage brands.
  • Company: Buffalo Rock is a leading beverage bottler with over 123 years of experience.
  • Benefits: Enjoy flexible hours, training opportunities, and a supportive work culture.
  • Why this job: Be part of a dynamic team that values integrity and community service.
  • Qualifications: High School Diploma required; no prior experience necessary.
  • Other info: Must have a valid driver's license and reliable transportation.

The predicted salary is between 24000 - 42000 £ per year.

Buffalo Rock is an award-winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 123 years ago. Buffalo Rock manages the best alcoholic and non-alcoholic beverage portfolio in the country, which includes several beloved global and regional brands. The Account Merchandiser (AM) is a key member of the Retail team responsible for stocking and merchandising beverage products under the Buffalo Rock portfolio.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Essential Functions
  • Exhibit a high level of ethical and moral conduct during all working hours.
  • Perform specific activities of the assigned route, including selling in new products, incremental displays, additional merchandising space, and promotions.
  • Drive to and from customer sites.
  • Service all assigned accounts according to Buffalo Rock Standards and based on Franchise Policy for service frequency.
  • Develop and maintain positive professional customer relationships.
  • Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.
  • Notify ADC / RSS of any change to an existing account, including ownership or closure.
  • Complete all required paperwork to Company Policy and timeline.
  • Monitor all assigned accounts for CDA compliance.
  • Communicate daily with ADC / RSS regarding product shortages, returns, refused orders, changes to next delivery order, account information changes, or any operational items.
  • Achieve required % of Strategic Execution Objectives.
  • Execute and achieve all account program key objectives.
  • Properly rotate all products in accordance with Buffalo Rock Policy and Procedures.
  • Ensure pallets, trays, damaged product, and returns are prepared for pick up at each account.
  • Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
  • Attend all scheduled meetings requiring your presence and/or participation.
  • Adhere to customer policies for vendors or suppliers.
  • Perform all other duties as assigned.
Other Duties and Responsibilities
  • Exhibit a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing the Buffalo Rock Company.
  • Responsible for continuous self-improvement through the knowledge and use of all Buffalo Rock provided training.
  • Ensure that every reasonable precaution is taken to protect the Company from possible damages, theft, or other liabilities.
  • Protect the safety of employee-partners, self, customers, Buffalo Rock property, and customer property.
  • Honor and follow through on all business commitments.
  • Embody Buffalo Rock's Purpose of "Building brands through legendary service and remarkable people."
  • Live Buffalo Rock's Core Values: Committed to serving our communities, Customer success drives our success, Integrity matters, Obsessed with continuous improvement, We care for each other, Win the day.
Competencies
  • Safety Awareness - Ability to identify and correct conditions that affect employee safety.
  • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
  • Accuracy - Ability to perform work accurately and thoroughly.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Communication, Written - Ability to communicate in writing clearly and concisely.
  • Customer Oriented - Ability to take care of the customers' needs while following company procedures.
  • Self Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
  • Responsible - Ability to be held accountable or answerable for one's conduct.
  • Organized - Possessing the trait of being organized or following a systematic method of performing a task.
  • Decision Making - Ability to make critical decisions while following company procedures.
Work environment

This position is subject to working conditions related to the individual unique working conditions at each account. Working conditions will be inside and outside where temperatures will vary from extreme heat to extreme cold, working in rain or snow, all for extended periods.

Physical demands

Lift/Carry: Stand (C), Walk (C), Sit (O), Manually Manipulate (C), Grasp (C), Reach Outward (C), Reach Above Shoulder (C), Speak (C), Climb (O), Crawl (O), Squat or Kneel (F), Bend (F).

Required education and experience
  • Education: High School Diploma or General Education Degree (GED); Preferred
  • Experience: No prior experience necessary
  • Certifications and Licenses: Must have a valid state driver license, for state of residence, with a good driving record
Other Requirements
  • Must have smart phone device
  • Must have reliable transportation for business use with required insurance coverage; required to drive personal vehicle for work
Tools and Technology
  • Smart Phone, Motus, Timeclock Plus
Knowledge
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services.
  • English Language - Knowledge of the structure and content of the English language.
  • Mathematics - Knowledge of arithmetic, algebra, geometry and their applications.
Affirmative Action/EEO statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic makeup, status as a protected veteran, or any other factor prohibited by applicable law.

This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

Account Merchandiser employer: Buffalo Rock Company

Buffalo Rock Company is an exceptional employer that values integrity, community service, and continuous improvement, making it a great place for individuals seeking a rewarding career as an Account Merchandiser. With a strong commitment to employee growth through comprehensive training and a supportive work culture, employees are empowered to build meaningful relationships with customers while representing a renowned beverage portfolio in Birmingham, AL. The company fosters a dynamic environment where flexibility and teamwork are encouraged, ensuring that every team member can thrive both personally and professionally.
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Contact Detail:

Buffalo Rock Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Merchandiser

✨Tip Number 1

Familiarise yourself with Buffalo Rock's product portfolio. Understanding the brands and products you'll be merchandising will help you communicate effectively with customers and demonstrate your knowledge during interviews.

✨Tip Number 2

Network with current or former employees of Buffalo Rock. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Account Merchandiser position.

✨Tip Number 3

Prepare to discuss your customer service skills in detail. Since the role involves developing positive relationships with clients, think of specific examples from your past experiences that showcase your ability to meet customer needs.

✨Tip Number 4

Be ready to demonstrate your flexibility and adaptability. The job requires working in various conditions and possibly extended hours, so share any relevant experiences where you've successfully managed similar challenges.

We think you need these skills to ace Account Merchandiser

Customer Service Skills
Sales Techniques
Effective Communication
Relationship Building
Time Management
Organisational Skills
Problem-Solving Skills
Attention to Detail
Flexibility and Adaptability
Basic Mathematics
Safety Awareness
Self-Motivation
Ethical Conduct
Knowledge of Beverage Products

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of an Account Merchandiser at Buffalo Rock. Familiarise yourself with their product portfolio and the importance of customer relationships in this role.

Tailor Your CV: Customise your CV to highlight relevant skills and experiences that align with the job description. Emphasise your ability to communicate effectively, work independently, and maintain customer satisfaction.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your past experiences have prepared you for the challenges of being an Account Merchandiser.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Buffalo Rock Company

✨Know the Company

Before your interview, take some time to research Buffalo Rock Company. Understand their values, mission, and the products they offer. This will help you align your answers with their goals and show that you're genuinely interested in being part of their team.

✨Demonstrate Customer Service Skills

As an Account Merchandiser, you'll need to build positive relationships with customers. Be prepared to share examples from your past experiences where you've successfully handled customer interactions or resolved issues. Highlight your ability to communicate effectively and maintain professionalism.

✨Show Flexibility and Adaptability

The job requires flexibility in working hours and adapting to various working conditions. During the interview, express your willingness to go the extra mile and adapt to changing situations. Share any relevant experiences where you've had to adjust your approach to meet demands.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face as an Account Merchandiser and how you would handle them. Practising these scenarios can help you articulate your thought process clearly during the interview.

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