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- Tasks: Lead a dynamic team to deliver top-notch service for iconic beer brands.
- Company: Join AB InBev, the home of beloved beers like Budweiser and Stella Artois.
- Benefits: Enjoy 25 holidays, health perks, a pension plan, and a beer allowance!
- Why this job: Make an impact in a vibrant industry while developing your leadership skills.
- Qualifications: Experience in customer service and people management is essential.
- Other info: Great opportunities for personal growth and community involvement.
The predicted salary is between 40000 - 50000 ÂŁ per year.
Purpose: Brewing the world’s most loved beers and building brands consumers love, AB InBev is where ownership, ambition, and action thrive. Our portfolio of iconic brands includes global classics like Stella Artois, Budweiser, and Corona, and well-known favorites such as Camden Hells, Beck’s, and Leffe. We empower you to dream big, lead change, and create a long-lasting legacy. We value relentless problem‑solvers who take accountability, embrace challenges, and turn bold goals into results through resilience and hard work.
Seniority Level: Mid‑Senior Level
Location: North West & East Midlands
The Regional Ops Manager will lead a regional team of technicians to deliver operationally viable and cost‑effective service levels for installation and maintenance of dispense systems in the on‑trade. You will oversee team performance, training, and resource planning across a set region, ensuring service levels meet company and customer expectations. The role focuses on building a strong customer service culture and supporting sales and marketing initiatives, including new product launches and technical standards.
Responsibilities:
- Lead and manage a high‑performing technical team, including recruitment, engagement, development, and performance management
- Oversee draught beer delivery, installations, and service calls across ~15 key customers
- Build and maintain strong relationships with customers, service partners, and internal teams (Sales, Operations, Marketing)
- Manage budgets, stock, asset control, and service provider spend
- Monitor KPIs, productivity, SLAs, and implement improvements to drive customer satisfaction
- Plan and lead daily operations, events, temporary/mobile bars, and out‑of‑hours work
- Ensure compliance with legal, health & safety, and regulatory standards, including Gas Pressure Systems records
- Conduct performance reviews, monthly reporting, and senior management meetings to drive continuous improvement
- Handle HR matters, complaints, and support employee wellbeing; contribute to apprenticeship programs
- Deliver sales and marketing initiatives to achieve budgeted sales and market share
- Represent the business on key industry bodies and the Brand Dispense Association Admin Committee
- Handle general administrative duties (rotas, expenses, accesses)
- Participate in “Days in Trade” activities
Qualifications:
- Educated to degree standard is desirable
- Minimum 1 year’s experience in a customer technical/service environment
- Minimum 1 year’s experience in a people leadership role
- Minimum 1 year’s experience in a sales/supplier contract management role
- High numeracy and verbal reasoning skills
- Well‑developed IT skill set across all areas of the Microsoft Office Suite
- Ability to forge strong relationships both internally & externally
- Effective performer in cross‑functional multi‑disciplined teams
Desired Skills / Additional Experience:
- Track record in people development
- Keen interest in personal development
- Technical expertise
What’s in it for You:
- 25 holidays per year + bank holidays & holiday trading options
- Pension (up to 8% employer contribution) & income protection
- Comprehensive health & wellbeing benefits (fully funded private medical insurance, dental insurance, gym discounts, Employee Assistance Programme)
- 26 weeks paid parental leave for eligible primary caregivers
- A beer allowance to enjoy our brands
- 2 volunteer days a year to support your local community
- Life assurance & charitable giving
Regional Ops Manager - East Midlands employer: Budweiser Brewing Group (AB InBev)
Contact Detail:
Budweiser Brewing Group (AB InBev) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Ops Manager - East Midlands
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at AB InBev. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research AB InBev’s brands and their values. Be ready to discuss how your experience aligns with their mission of brewing the world’s most loved beers. Show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions for leadership roles and think about how you’d handle challenges in a technical service environment. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Keep an eye on the job listings and jump on opportunities as they come up!
We think you need these skills to ace Regional Ops Manager - East Midlands
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about brewing and building brands. Share why you love the industry and how you can contribute to our mission.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in customer service, team leadership, and any relevant technical skills. We want to see how your background aligns with what we’re looking for in a Regional Ops Manager.
Be Specific with Examples: Use specific examples to demonstrate your achievements and skills. Whether it’s leading a team or managing budgets, we love seeing concrete evidence of your capabilities. This helps us understand how you can drive results in our operations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at AB InBev!
How to prepare for a job interview at Budweiser Brewing Group (AB InBev)
✨Know Your Brands
Familiarise yourself with AB InBev's portfolio, especially the brands mentioned in the job description. Being able to discuss their unique selling points and how they resonate with consumers will show your genuine interest and understanding of the company.
✨Showcase Leadership Skills
Prepare examples that highlight your experience in leading teams, managing performance, and developing talent. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it clear how you’ve driven results in previous roles.
✨Emphasise Customer Relationships
Since building strong customer relationships is key, think of specific instances where you've successfully managed client expectations or resolved issues. Be ready to discuss how you would approach maintaining and enhancing these relationships in the role.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss challenges you've faced in previous positions and how you overcame them. Highlight your analytical skills and resilience, as these are crucial for a Regional Ops Manager who needs to ensure operational efficiency and customer satisfaction.