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- Tasks: Deliver exceptional spa treatments and create unforgettable experiences for guests.
- Company: Budock Vean Hotel, a stunning gem in Cornwall with a focus on hospitality.
- Benefits: Discounts on spa treatments, food, and accommodation, plus wellness access.
- Why this job: Join a passionate team in a beautiful location and grow your career in hospitality.
- Qualifications: Experience in spa treatments and a passion for customer service.
- Other info: Enjoy a supportive environment with ongoing training and career development opportunities.
The predicted salary is between 1040 - 1248 £ per month.
Welcome to the Budock Vean Hotel, Cornwall’s hidden gem nestled on the banks of the Helford River. Renowned for its timeless elegance, exceptional hospitality, and stunning natural surroundings, our hotel offers a unique opportunity to be part of a dedicated team in a truly inspiring location. At Budock Vean, we pride ourselves on creating unforgettable experiences for our guests, whether they’re exploring our 65-acre grounds, enjoying award-winning cuisine, or relaxing in our luxury spa. Our team is at the heart of what we do, and we believe in nurturing talent, fostering collaboration, and celebrating success.
If you’re passionate about delivering exceptional service and looking for a career in hospitality, there’s no better place to grow than Budock Vean Hotel. Join us and become part of a team that values creativity, excellence, and the natural beauty of Cornwall. Explore our opportunities and discover how you can make a difference with us!
Employee Benefits:- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off peak spa membership
- 20% discount on Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- Friends & Family rates across the group
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards
The advertised rate is applicable to hours worked on weekdays (Monday - Friday), an additional £1 per hour will be applied to hours worked on weekends (Saturday & Sunday), plus a £10 "Love to shop" voucher for each weekend day worked. Spa opening hours run from 9.30am - 6pm each day, working hours will be 9am - 6pm.
Role & Responsibilities:- To provide a level of service which exceeds all guest expectations by completing all treatments in a consistently thorough manner, in the time allocated, and by treating all clients with individual attention.
- To ensure all treatments are carried out to the highest standards.
- Promote and sell the services of the Spa and Salon and maximise the potential of all sales.
- To work towards retail sales and retail % targets set.
- To ensure treatment rooms and all public areas are kept clean and tidy according to Spa check list and health and safety standards – maintaining the five star level of cleanliness.
- Responsible for maintaining an effective stock control system in your treatment room.
- Monitor the cost of product and correct usage of the products in treatments.
- Ensure that treatment scheduling meets the demands of the guest whilst maximising revenue and trends are monitored and addressed.
- To participate in on-going training programs / Review Audits.
- To ensure all complaints are minimized and handled professionally as in accordance with hotel policy.
- All other duties as required.
Compensation: To be discussed.
Spa Therapist employer: Budock Vean
Contact Detail:
Budock Vean Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Spa Therapist role at Budock Vean.
✨Tip Number 2
Show off your skills! If you’ve got any certifications or special training in spa treatments, make sure to highlight them during interviews. We want to see how you can bring your unique flair to our team!
✨Tip Number 3
Be ready for a practical assessment! Many spas, including ours, might ask you to demonstrate your techniques. Brush up on your skills and be prepared to impress us with your hands-on abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities to join our amazing team at Budock Vean Hotel.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional service and creating unforgettable experiences for our guests.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in spa treatments and customer service. We love seeing how your skills align with what we do at Budock Vean, so don’t hold back!
Be Authentic: Don’t be afraid to show your personality in your application. We value creativity and individuality, so let us get to know the real you! Share your unique approach to guest interactions and service.
Apply Through Our Website: For the best chance of joining our team, make sure to apply through our website. It’s the easiest way for us to review your application and get you one step closer to becoming part of the Budock Vean family!
How to prepare for a job interview at Budock Vean
✨Know Your Treatments
Make sure you’re well-versed in the spa treatments offered at Budock Vean. Familiarise yourself with the techniques, products, and benefits of each treatment. This will not only show your passion for the role but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a client. The hotel values exceptional service, so be ready to discuss how you can create unforgettable experiences for guests.
✨Understand the Brand
Research Budock Vean Hotel and its ethos. Knowing about their commitment to excellence and the natural beauty of Cornwall will help you align your answers with their values during the interview.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about their training programmes or how they celebrate team success. It shows your genuine interest in the role and the company culture.
