At a Glance
- Tasks: Supervise housekeeping team to ensure exceptional cleanliness and guest satisfaction.
- Company: Budock Vean Hotel, a stunning gem in Cornwall with a focus on hospitality.
- Benefits: Enjoy discounts on food, spa treatments, and stays, plus wellness access.
- Other info: Great opportunities for career growth in a supportive and inspiring environment.
- Why this job: Join a passionate team dedicated to creating unforgettable guest experiences in a beautiful setting.
- Qualifications: Experience in hospitality and strong leadership skills are preferred.
The predicted salary is between 24000 - 36000 £ per year.
Welcome to the Budock Vean Hotel, Cornwall’s hidden gem nestled on the banks of the Helford River. Renowned for its timeless elegance, exceptional hospitality, and stunning natural surroundings, our hotel offers a unique opportunity to be part of a dedicated team in a truly inspiring location. At Budock Vean, we pride ourselves on creating unforgettable experiences for our guests, whether they’re exploring our 65-acre grounds, enjoying award-winning cuisine, or relaxing in our luxury spa. Our team is at the heart of what we do, and we believe in nurturing talent, fostering collaboration, and celebrating success. If you’re passionate about delivering exceptional service and looking for a career in hospitality, there’s no better place to grow than Budock Vean Hotel. Join us and become part of a team that values creativity, excellence, and the natural beauty of Cornwall.
Employee Benefits:
- Tronc / Service charge
- Complimentary off peak spa membership
- 20% discount on Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- Friends & Family rates across the group
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards
Role & Responsibilities:
- To ensure all of our guests receive a warm welcome and are treated to the utmost hospitality and care during their stay with us – we aim to provide an unforgettable experience.
- To ensure all complaints are minimised and handled professionally as in accordance with our policies.
- To ensure the highest standards of cleanliness throughout the Rooms and Public Areas are met at all times.
- To work with the HHK to inspect all rooms prior to arrival and to ensure all guest specific requirements are met.
- To work with the HHK to oversee the laundering of all bed linen, towels, restaurant linen and uniforms.
- To supervise the team in accordance with our policies.
- To ensure stock control with the HHK.
- To follow all hotel policies as outlined in your training manual.
- To clean the hotel bedrooms and corridors and maintain our high standard.
- To keep all cupboards neat and presentable at all times.
- All cleaning materials to be used to the HHK’s specification.
- To report any maintenance faults.
- Follow the lost property procedure.
- To observe and comply with cleaning rotas, health and safety regulations.
- To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
- To ensure a good working relationship with all other departments and communicate information throughout the hotel.
- All other duties as required.
Housekeeping Supervisor in Falmouth employer: Budock Vean
At Budock Vean Hotel, we are not just a workplace; we are a community that thrives on collaboration and creativity in the breathtaking setting of Cornwall. Our commitment to employee growth is reflected in our comprehensive benefits, including discounts on spa treatments and dining, as well as access to wellness resources, ensuring that our team members feel valued and supported. Join us in delivering exceptional hospitality while enjoying a fulfilling career in an inspiring environment that celebrates both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Falmouth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Budock Vean. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Budock Vean
Don't be shy about reaching out to Budock Vean directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor in Falmouth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Budock Vean and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Budock Vean
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
