At a Glance
- Tasks: Deliver exceptional service and create unforgettable experiences for our guests.
- Company: Budock Vean Hotel, a stunning gem in Cornwall with a focus on hospitality.
- Benefits: Competitive pay, discounts, spa membership, and rewards for referrals.
- Other info: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team in a beautiful location and grow your career in hospitality.
- Qualifications: Must be a car owner/driver with a passion for service.
The predicted salary is between 26500 - 27500 € per year.
Welcome to the Budock Vean Hotel, Cornwall’s hidden gem nestled on the banks of the Helford River. Renowned for its timeless elegance, exceptional hospitality, and stunning natural surroundings, our hotel offers a unique opportunity to be part of a dedicated team in a truly inspiring location. At Budock Vean, we pride ourselves on creating unforgettable experiences for our guests, whether they’re exploring our 65-acre grounds, enjoying award-winning cuisine, or relaxing in our luxury spa.
Our team is at the heart of what we do, and we believe in nurturing talent, fostering collaboration, and celebrating success. If you’re passionate about delivering exceptional service and looking for a career in hospitality, there’s no better place to grow than Budock Vean Hotel. Join us and become part of a team that values creativity, excellence, and the natural beauty of Cornwall.
Employee Benefits:
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off peak spa membership
- Tokens & recognition scheme
- 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
- Friends & Family rates across the group
- Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards: 1 Year, Afternoon Tea for 2; 3 Years - Dinner for 2; 5 - 15 Years - 1 additional holiday day per year.
- Cycle 2 work Scheme
- Annual Christmas Event
This role has a starting rate of £12.75 per hour. On successful completion of probation period you will receive an increase to £13.25 per hour and £50 in hotel vouchers. Must be a car owner/driver.
Role & Responsibilities:
- To deliver guest service to the highest standard for internal and external guests within the Hotel at any time.
- To ensure the company ethos is at the forefront of all work undertaken.
- To be responsible for the section of service you are given and as a task, completing the work to the highest standard expected.
- To ensure all our guests receive a warm welcome and are treated to the utmost hospitality and care during their stay with us – we aim to provide an unforgettable experience.
- To follow all hotel policies as outlined in your training manual.
- Serve food and drinks, quickly and efficiently, meeting our standards as set out for 5 star standard.
- Keep up to date with current promotions and new products through training and briefings.
- Make guests aware of promotions on our food and drink range through training and self-study.
- To assist in any function or events set ups in accordance with procedures.
- To carry out work for any function or event as instructed by your line manager.
- To maintain exemplary billing systems and obtain all payments from guests in accordance with company policy, and the accurate accounting and processing of all reception sales.
- To observe and comply with cleaning rotas, health and safety, food and hygiene regulations.
- Ensure high standards of financial and reporting diligence in accordance with company policy.
- To present the company and yourself in a professional manner at all times.
- To maintain the highest hygiene standards in your personal presentation and manner.
- To ensure key legislation is complied with and followed.
- To ensure all complaints are minimised and handled professionally as in accordance with our policies.
- To ensure good working relationship with all other departments and communicate information throughout the hotel.
- To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
- All other duties as required.
Bar Tender (live-in possible) in Falmouth employer: Budock Vean
At Budock Vean Hotel, we offer a vibrant work culture that celebrates creativity and excellence in the heart of Cornwall's stunning natural beauty. Our commitment to employee growth is evident through comprehensive training, generous discounts, and unique benefits like complimentary spa memberships and rewards for long service. Join our dedicated team and enjoy a fulfilling career in hospitality where your passion for exceptional service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Tender (live-in possible) in Falmouth
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, spend some time researching Budock Vean Hotel. Familiarise yourself with their services, values, and what makes them unique. This will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Bar Tender, you'll be interacting with guests all day. Think about how you can showcase your ability to create a warm and welcoming atmosphere. Maybe even role-play with a friend to get comfortable with common scenarios you might face.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look polished and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the hotel's high standards.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to highlight your passion for hospitality right from the start. Don't miss out on this opportunity!
We think you need these skills to ace Bar Tender (live-in possible) in Falmouth
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for hospitality shine through! We want to see how excited you are about delivering exceptional service and creating unforgettable experiences for our guests.
Tailor Your Application:Make sure to customise your application to fit the Bar Tender role at Budock Vean Hotel. Highlight any relevant experience and skills that align with our values of creativity and excellence. We love seeing how you can contribute to our team!
Be Professional Yet Approachable:While we appreciate a friendly tone, remember to keep it professional. Your written application is your first impression, so balance warmth with professionalism to show us you’re the right fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Budock Vean
✨Know Your Stuff
Before the interview, make sure you’re familiar with Budock Vean Hotel’s ethos and values. Research their services, especially in food and beverage, so you can speak confidently about how you can contribute to their exceptional hospitality.
✨Showcase Your Passion
During the interview, let your enthusiasm for hospitality shine through. Share specific examples of how you've delivered outstanding service in the past, and express your excitement about creating unforgettable experiences for guests at the hotel.
✨Dress to Impress
First impressions matter! Dress smartly and maintain a professional appearance that reflects the high standards of Budock Vean Hotel. This shows that you take the opportunity seriously and are ready to represent their brand.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask your interviewers. This could be about their team culture, training opportunities, or how they celebrate success. It demonstrates your genuine interest in the role and helps you assess if it’s the right fit for you.
