At a Glance
- Tasks: Lead a vibrant team in delivering exceptional food and beverage service.
- Company: Budock Vean Hotel, a stunning gem in Cornwall with a focus on hospitality.
- Benefits: Enjoy discounts, spa access, and rewards for your hard work.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team and create unforgettable experiences in a beautiful setting.
- Qualifications: Strong leadership skills and a passion for hospitality.
The predicted salary is between 30000 - 40000 € per year.
Welcome to the Budock Vean Hotel, Cornwall’s hidden gem nested on the banks of the Helford River. Renowned for its timeless elegance, exceptional hospitality, and stunning natural surroundings, our hotel offers a unique opportunity to be part of a dedicated team in a truly inspiring location. At Budock Vean, we pride ourselves on creating unforgettable experiences for our guests, whether they’re exploring our 65-acre grounds, enjoying award-winning cuisine, or relaxing in our luxury spa. Our team is at the heart of what we do, and we believe in nurturing talent, fostering collaboration, and celebrating success. If you’re passionate about delivering exceptional service and looking for a career in hospitality, there’s no better place to grow than Budock Vean Hotel. Join us and become part of a team that values creativity, excellence, and the natural beauty of Cornwall.
Employee Benefits
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off peak spa membership
- Tokens & recognition scheme
- 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
- Friends & Family rates across the group
- Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards: 1 Year, Afternoon Tea for 2, 3 Years - Dinner for 2, 5 - 15 Years - 1 additional holiday day per year.
- Cycle 2 work Scheme
- Annual Christmas Event
Key Attributes
- Immaculate personal presentations and standards
- Attention to detail and the ability to forward think
- Strong Team Player
- Can remain calm under pressure and smile even in the toughest situations
Role & Responsibilities
- Oversee the service of food & beverage service throughout the Lounges, Bar, Conservatory and Terrace areas
- To ensure all of our guests receive a warm welcome and are treated to the utmost hospitality and care during their stay with us – we aim to provide an unforgettable experience
- To ensure all complaints are minimised and handled professionally as in accordance with our policies
- To supervise & manage the Bar/Beverage team in line with company policies and manuals
- Work with the Operations Manager & General Manager to maximise sales performance and achieve sales in line with targets
- To follow all hotel policies as outlined in your training manual
- Ensure service of food and drinks is done quickly and efficiently, meeting our standards
- Ensure your team are trained and effective in their roles
- Ensure menu training is carried out as per release of new menus
- Ensure that relevant admin is carried out within department to meet business needs
- Ensure that you are employing relevant staff for the department and following correct recruitment and induction procedures.
- Ensure the bars run smoothly on a daily basis & are adequately stocked with all necessary goods.
- Enforce Licensing Laws, Rules of Management & in-house security policies
- Keep up to date with current promotions and new products
- Make guests aware of offers on our great food and drink range
- To assist in any function or events set ups in accordance with procedures
- To maintain exemplary billing systems and obtain all payments from guests in accordance with company Policy, and the accurate accounting and processing of all reception sales.
- To observe and comply with cleaning rotas, health and safety, food and hygiene regulations
- To ensure service meets the standards to maintain and achieve relevant awards for Gallery Restaurant
- To ensure good working relationship with all other departments and communicate information throughout the hotel.
- To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
- All other duties as required
Bar & Lounge Manager in Falmouth employer: Budock Vean
At Budock Vean Hotel, we offer a remarkable opportunity for the Bar & Lounge Manager to thrive in an inspiring environment surrounded by the stunning natural beauty of Cornwall. Our commitment to exceptional hospitality is matched by our dedication to employee growth, with benefits such as complimentary spa memberships, generous discounts, and a supportive work culture that values creativity and collaboration. Join our passionate team and be part of a workplace where your contributions are celebrated and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Bar & Lounge Manager in Falmouth
✨Tip Number 1
Get to know the hotel! Before your interview, take some time to explore Budock Vean Hotel's website and social media. Familiarise yourself with their values, services, and the stunning surroundings. This will help you connect with the team and show your genuine interest in being part of their hospitality family.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a role at Budock Vean. Personal connections can give you an edge and make your application stand out.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios that could arise in a bar and lounge setting. Practice your responses to demonstrate your problem-solving skills and ability to remain calm under pressure. This will show the hiring team that you're ready for the challenges of the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Make sure to highlight your passion for hospitality and any relevant experience in your application. Let’s make your dream job a reality together!
We think you need these skills to ace Bar & Lounge Manager in Falmouth
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your commitment to exceptional service and how you can contribute to creating unforgettable guest experiences at Budock Vean.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Bar & Lounge Manager role. Highlight relevant skills and experiences that align with the job description, like team management and attention to detail, to show us you're the perfect fit!
Be Professional Yet Personal:While we want to see your professional side, don’t forget to inject a bit of your personality into your application. We love candidates who can connect with our values of creativity and excellence, so let us know what makes you unique!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows us you're serious about joining our amazing team!
How to prepare for a job interview at Budock Vean
✨Know Your Venue
Before the interview, take some time to research Budock Vean Hotel. Familiarise yourself with its history, values, and the unique experiences it offers. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Hospitality Skills
As a Bar & Lounge Manager, exceptional service is key. Prepare examples from your past experiences where you’ve gone above and beyond for guests. Highlight your ability to handle complaints gracefully and maintain a positive atmosphere, even under pressure.
✨Teamwork is Essential
Emphasise your experience as a strong team player. Discuss how you’ve successfully collaborated with others in previous roles, especially in high-pressure situations. Budock Vean values collaboration, so demonstrating your ability to work well with a team will be crucial.
✨Dress to Impress
First impressions matter! Make sure you present yourself impeccably, reflecting the hotel's standards of elegance. Dress smartly and ensure your personal presentation is immaculate, as this will set the tone for your interview.
