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- Tasks: Deliver exceptional service and create unforgettable experiences for our guests.
- Company: Budock Vean Hotel, a stunning gem in Cornwall with a focus on hospitality.
- Benefits: Competitive pay, discounts, spa membership, and rewards for referrals.
- Other info: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team in a beautiful location and grow your career in hospitality.
- Qualifications: No specific qualifications required, just a passion for service and teamwork.
The predicted salary is between 24000 - 26000 £ per year.
Welcome to the Budock Vean Hotel, Cornwall’s hidden gem nestled on the banks of the Helford River. Renowned for its timeless elegance, exceptional hospitality, and stunning natural surroundings, our hotel offers a unique opportunity to be part of a dedicated team in a truly inspiring location. At Budock Vean, we pride ourselves on creating unforgettable experiences for our guests, whether they’re exploring our 65-acre grounds, enjoying award-winning cuisine, or relaxing in our luxury spa. Our team is at the heart of what we do, and we believe in nurturing talent, fostering collaboration, and celebrating success.
If you’re passionate about delivering exceptional service and looking for a career in hospitality, there’s no better place to grow than Budock Vean Hotel. Join us and become part of a team that values creativity, excellence, and the natural beauty of Cornwall. Explore our opportunities and discover how you can make a difference with us!
Employee Benefits:- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off peak spa membership
- Tokens & recognition scheme
- 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
- Friends & Family rates across the group
- Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards: 1 Year, Afternoon Tea for 2; 3 Years - Dinner for 2; 5 - 15 Years - 1 additional holiday day per year.
- Cycle 2 work Scheme
- Annual Christmas Event
This role has a starting rate of £12.25 per hour. On successful completion of probation period you will receive an increase to £12.75 per hour and £50 in hotel vouchers.
Role & Responsibilities:- To ensure all of our guests receive a warm welcome and are treated to the utmost hospitality and care during their stay with us – we aim to provide an unforgettable experience.
- To ensure all complaints are minimised and handled professionally as in accordance with our policies.
- To work in line with company policies and manuals.
- Work with the Food and Beverage Manager & Supervisor to maximise sales performance and achieve sales in line with targets.
- Ensure effective control of stock and staff costs in the Restaurant Manager's & Supervisor's absence.
- To follow all hotel policies as outlined in your training manual.
- Serve food and drinks, quickly and efficiently, meeting our five star standards.
- Keep up to date with current promotions and new products.
- Make guests aware of offers on our great food and drink range.
- To assist in any function or events set ups in accordance with procedures.
- To maintain exemplary billing systems and obtain all payments from customers in accordance with company policy, and the accurate accounting and processing of all reception sales.
- To observe and comply with cleaning rotas, health and safety, food and hygiene regulations.
- Ensure high standards of financial and reporting diligence in accordance with company policy.
- To ensure good working relationship with all other departments and communicate information throughout the hotel.
- To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
- All other duties as required.
Waiter/Waitress in Cornwall employer: Budock Vean
Contact Detail:
Budock Vean Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress in Cornwall
✨Tip Number 1
Get to know the hotel! Before your interview, take some time to explore Budock Vean Hotel's website and social media. Familiarising yourself with their values and offerings will help you connect better during your chat with them.
✨Tip Number 2
Practice your service skills! Think about how you would handle different guest scenarios. Role-playing with a friend can help you feel more confident and prepared to showcase your exceptional hospitality skills when it counts.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview – it shows that you care about the role and are ready to represent the Budock Vean brand.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and enthusiasm, which are key traits we value at Budock Vean Hotel.
We think you need these skills to ace Waiter/Waitress in Cornwall
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional service and creating unforgettable experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to the role of Waiter/Waitress. Highlight any relevant experience in food and beverage service, and don’t forget to mention any skills that align with our values of creativity and excellence.
Be Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use a friendly tone, but ensure your language is clear and respectful. This reflects the kind of service we expect at Budock Vean!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team at Budock Vean Hotel!
How to prepare for a job interview at Budock Vean
✨Know the Hotel Inside Out
Before your interview, take some time to research Budock Vean Hotel. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Customer Service Skills
As a waiter or waitress, exceptional service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting your ability to handle complaints professionally will demonstrate that you can maintain high standards even under pressure.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the role. Remember, you’re applying for a position in hospitality, so looking the part is essential.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about team dynamics, training opportunities, or how they celebrate success within the hotel. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.