At a Glance
- Tasks: Supervise housekeeping to ensure exceptional cleanliness and guest satisfaction.
- Company: Budock Vean Hotel, a stunning gem in Cornwall with a focus on hospitality.
- Benefits: Discounts on spa treatments, food, and accommodation, plus wellness access.
- Other info: Opportunities for career growth and a supportive work environment.
- Why this job: Join a passionate team and create unforgettable experiences in a beautiful setting.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 20000 - 25000 £ per year.
Welcome to the Budock Vean Hotel, Cornwall’s hidden gem nestled on the banks of the Helford River. Renowned for its timeless elegance, exceptional hospitality, and stunning natural surroundings, our hotel offers a unique opportunity to be part of a dedicated team in a truly inspiring location. At Budock Vean, we pride ourselves on creating unforgettable experiences for our guests, whether they’re exploring our 65-acre grounds, enjoying award-winning cuisine, or relaxing in our luxury spa. Our team is at the heart of what we do, and we believe in nurturing talent, fostering collaboration, and celebrating success.
If you’re passionate about delivering exceptional service and looking for a career in hospitality, there’s no better place to grow than Budock Vean Hotel. Join us and become part of a team that values creativity, excellence, and the natural beauty of Cornwall.
Employee Benefits:
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off peak spa membership
- Tokens & recognition scheme
- 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
- Friends & Family rates across the group
- Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards: 1 Year, Afternoon Tea for 2; 3 Years - Dinner for 2; 5 - 15 Years - 1 additional holiday day per year.
- Cycle 2 work Scheme
- Annual Christmas Event
Role & Responsibilities:
- To ensure all of our guests receive a warm welcome and are treated to the utmost hospitality and care during their stay with us – we aim to provide an unforgettable experience.
- To ensure all complaints are minimised and handled professionally as in accordance with our policies.
- To ensure the highest standards of cleanliness throughout the Rooms and Public Areas are met at all times.
- To work with the HHK to inspect all rooms prior to arrival and to ensure all guest specific requirements are met.
- To work with the HHK to oversee the laundering of all bed linen, towels, restaurant linen and uniforms.
- To supervise the team in accordance with our policies.
- To ensure stock control with the HHK.
- To follow all hotel policies as outlined in your training manual.
- To clean the hotel bedrooms and corridors and maintain our high standard.
- To keep all cupboards neat and presentable at all times.
- All cleaning materials to be used to the HHK’s specification.
- To report any maintenance faults.
- Follow the lost property procedure.
- To observe and comply with cleaning rotas, health and safety regulations.
- To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
- To ensure a good working relationship with all other departments and communicate information throughout the hotel.
- All other duties as required.
Housekeeping Supervisor in Cornwall employer: Budock Vean
At Budock Vean Hotel, we are committed to creating a supportive and inspiring work environment where our team members can thrive. Located in the breathtaking Cornwall countryside, we offer exceptional employee benefits, including discounts on spa treatments and dining, as well as opportunities for personal and professional growth. Join us to be part of a dedicated team that values creativity, excellence, and the beauty of our surroundings, making every day at work a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Cornwall
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with Budock Vean's unique offerings and values. This way, when you chat with us, you can show your passion for our exceptional service and stunning surroundings.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. Building relationships can give you insider info about the team culture and might just land you a recommendation!
✨Tip Number 3
Prepare for your interview by practising common questions related to hospitality. Think about how you would handle guest complaints or ensure cleanliness standards. We love candidates who can think on their feet!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our amazing team at Budock Vean Hotel.
We think you need these skills to ace Housekeeping Supervisor in Cornwall
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about delivering exceptional service and creating unforgettable experiences for our guests.
Tailor Your Application:Make sure to customise your application to reflect the specific role of Housekeeping Supervisor. Highlight your relevant experience and skills that align with our values at Budock Vean Hotel, so we can see why you're the perfect fit!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This helps us understand your qualifications without any confusion.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Budock Vean
✨Know the Hotel Inside Out
Before your interview, take some time to research Budock Vean Hotel. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest but also help you tailor your answers to align with their mission of providing exceptional hospitality.
✨Showcase Your Supervisory Skills
As a Housekeeping Supervisor, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved processes. Highlighting these skills will reassure them that you're ready to take on the responsibilities of the role.
✨Emphasise Attention to Detail
In housekeeping, attention to detail is crucial. Be ready to discuss how you ensure high standards of cleanliness and organisation in your previous roles. You might even want to mention specific cleaning protocols or systems you've implemented to maintain quality, as this will resonate well with their expectations.
✨Prepare Questions About Team Dynamics
Interviews are a two-way street, so come prepared with questions about the team you'll be working with. Ask about their approach to collaboration and how they handle challenges within the team. This shows that you're not just interested in the job, but also in being a positive part of their team culture.
