At a Glance
- Tasks: Engage customers through dynamic sales and retention campaigns to grow our residential base.
- Company: Join Flogas, a leading energy supplier with a collaborative and inclusive culture.
- Benefits: Enjoy competitive salary, commission, healthcare allowance, and career advancement opportunities.
- Other info: Diverse and welcoming environment with a focus on personal development and internal progression.
- Why this job: Be part of an exciting growth journey in the energy sector while making a real impact.
- Qualifications: 1-2 years in sales or customer service, strong communication skills, and a proactive mindset.
The predicted salary is between 31500 - 38500 £ per year.
About the role: We are seeking enthusiastic and results-driven Sales and Retentions Advisors to join our team in Derry on a permanent basis. This is an exciting opportunity to play a key role in expanding our residential customer base across Northern Ireland through dynamic multi-channel sales and retention campaigns. If you thrive on engaging with customers, excel in sales, and are passionate about delivering exceptional service, we would love to hear from you.
Key Responsibilities:
- Proactively retain existing customers through inbound and outbound communications channels.
- Acquiring new customers via both inbound and outbound channels.
- Support customers relocating to new premises, ensuring seamless transitions.
- Handle sales administration tasks efficiently and accurately.
- Maintain a healthy conversion rate of connected calls to successful acquisition/retention.
- Meet internal quality standards and customer engagement metrics.
- Ensure compliance with regulatory guidelines and codes of practice in all sales and marketing activities.
- Work independently and manage workload effectively.
- Set realistic customer expectations in line with company standards.
- Follow company policies and health and safety procedures.
- Up-selling and cross-selling of products and services.
- Support wider sales initiatives, including trade shows and promotional events, as needed.
Candidate Profile:
We are looking for ambitious individuals with a strong customer-first mindset and ideally 1-2 years experience in sales and retentions, preferably within the energy, telecoms or similar sectors. While outbound phone-based experience is preferred it is not mandatory. The ideal candidate will demonstrate excellent communication and negotiation skills, paired with a proactive, goal-oriented approach to customer engagement. Solid IT proficiency, particularly in Microsoft Excel is required along with familiarity with digital sales techniques and social selling with a flexible attitude and willingness to support the wide company community.
Benefits:
- Competitive Salary and commission structure.
- Defined Pension Contribution.
- Healthcare Allowance.
- Staff discounts.
- Health and Wellbeing Supports.
- Learning and Development Opportunities.
- Career Advancement is important to us in Budget Energy. All our roles are advertised internally, and we encourage internal progression right across the business.
Budget Energy is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.
Inside Sales Agent in Londonderry County Borough employer: Budget Energy
Flogas Ireland is an exceptional employer, offering a dynamic work environment in Belfast that fosters professional growth and development. With a strong focus on employee satisfaction, we provide comprehensive training, competitive benefits, and opportunities for career advancement within the cylinder gas sector. Join us to be part of a collaborative team that values innovation and customer relationships, while making a meaningful impact in the Northern Ireland market.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Agent in Londonderry County Borough
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Inside Sales Agent at Budget Energy, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Budget Energy. Tailor your message to explain why you’re drawn to them and how you can contribute as a Inside Sales Agent. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Inside Sales Agent in Londonderry County Borough
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Budget Energy:When writing your cover letter, make sure to tailor your message specifically for Budget Energy. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Budget Energy
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Budget Energy that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Budget Energy that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Budget Energy’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
