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For Companies At a Glance
- Tasks: Lead the credit control team and develop effective collection strategies.
- Company: Join Flogas, a leading energy supplier in Ireland with a collaborative culture.
- Benefits: Enjoy competitive salary, healthcare, hybrid work options, and career advancement opportunities.
- Why this job: Make a real impact in the energy sector while developing your leadership skills.
- Qualifications: 5+ years in credit management with strong people leadership experience.
- Other info: Be part of a growing company that values diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking to recruit a new Credit Control and Collections Team Lead to proactively manage the credit control and collection team. This is an exciting new role and will be key to help develop and roll out the credit and collections strategy.
Key Responsibilities
- Managing the credit control and collection team from a people leadership perspective, including employee performance, training & development.
- The post holder must have a hands‑on approach across all operational areas, taking responsibility for day‑to‑day projects and activities.
- Create and implement the credit strategy to ensure effectiveness and maximise collections whilst minimising bad debts.
- Manage debt and credit ledgers for all sectors of Electricity accounts including setting and driving monthly cash collection targets.
- Report on commercial and domestic debtor days, including implementing processes to reduce debtor days, bad debts review and write‑downs.
- Manage escalated queries or disputes to satisfactory conclusion, including liaising with the Commercial, billing and Customer Service teams to resolve any outstanding queries.
- Manage the process for referral of overdue accounts for legal action and manage the legal process.
- Management and participation in various credit risk reviews, projects and initiatives, including regulatory change, audit / regulatory inspections and issue remediation as needed.
- Manage cash allocation to the accounts, including unpaid direct debits, refunds and direct debits runs.
- Develop strategic partnerships across the Budget Energy management team, working closely with other internal departments to promote a culture of communication, continuous improvement and teamwork.
- Representation of Budget Energy in wider organisation process improvement projects including actively working with IT to improve business processes and systems.
- Credit control and collection ambassador for ERP to help future‑proof the business.
- Ad hoc duties as required.
Candidate Profile
The ideal candidate is an experienced credit professional with at least five years’ credit management experience, including a minimum of three years leading and developing people in a fast‑paced environment. They bring strong technical capability, with advanced Microsoft Office skills, proven experience using ERP systems, and the ability to leverage data to inform decisions. A confident communicator and effective manager, they can coach teams, influence stakeholders, and handle challenging situations with composure. Customer‑focused and commercially aware, they demonstrate strong negotiation skills, sound judgement, and the ability to balance risk with service, ensuring credit operations run efficiently and professionally.
Budget Energy is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.
Locations
Credit and Collections Team Lead in Derry, Londonderry employer: Budget Energy
Contact Detail:
Budget Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit and Collections Team Lead in Derry, Londonderry
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Credit and Collections Team Lead role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their credit control strategies and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s not just looking for any job, but is genuinely interested in contributing to their success.
✨Tip Number 3
Practice your negotiation skills! As a potential Credit and Collections Team Lead, you’ll need to demonstrate your ability to handle challenging situations. Role-play common scenarios with a friend or mentor to build your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen together!
We think you need these skills to ace Credit and Collections Team Lead in Derry, Londonderry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your credit management experience and any leadership roles you've had, as this will show us you're a great fit for the Credit Control and Collections Team Lead position.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about credit control and how your previous experiences align with our goals. This is your chance to showcase your personality and demonstrate your understanding of our business and its values.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that relate to credit control and collections. Use numbers and examples to illustrate how you’ve successfully managed teams or improved processes, as we love seeing tangible results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Flogas!
How to prepare for a job interview at Budget Energy
✨Know Your Numbers
As a Credit and Collections Team Lead, you'll need to be comfortable with financial metrics. Brush up on key performance indicators like debtor days and cash collection targets. Be ready to discuss how you've successfully managed these in the past.
✨Showcase Your Leadership Skills
This role requires strong people management skills. Prepare examples of how you've led teams, developed talent, and handled performance issues. Highlight your hands-on approach and how you foster a collaborative environment.
✨Demonstrate Problem-Solving Abilities
Expect questions about managing escalated queries or disputes. Think of specific instances where you've resolved challenging situations effectively. Emphasise your negotiation skills and ability to balance risk with service.
✨Familiarise Yourself with ERP Systems
Since the role involves working with ERP systems, make sure you can discuss your experience with them. Be prepared to explain how you've leveraged data from these systems to inform decisions and improve processes.
