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For Companies At a Glance
- Tasks: Manage cash collections and maintain positive customer relationships in a fast-paced environment.
- Company: Join Budget Energy, part of the Flogas group, a leading energy provider in Ireland.
- Benefits: Enjoy competitive salary, healthcare allowance, hybrid work options, and career advancement opportunities.
- Why this job: Make a real impact on financial health while working in a supportive and collaborative team.
- Qualifications: 1-2 years in credit control or accounts receivable with strong customer service skills.
- Other info: Be part of a growing company committed to sustainability and employee development.
The predicted salary is between 30000 - 42000 ÂŁ per year.
About the Role
Budget Energy is seeking a motivated and detailâoriented Credit Controller to join our team. In this fastâpaced role, you will focus on managing cash collections while ensuring adherence to our credit policies. You will play a crucial part in maintaining positive customer relationships, minimizing debt, and supporting the financial health of the company.
Key Responsibilities
- Manage cash collections for domestic accounts, ensuring timely and efficient processing of payments.
- Ensure strict compliance with the company's credit policies, maintaining consistency and fairness in all interactions.
- Proactively make outbound calls to follow up on outstanding payments and resolve credit control issues.
- Consistently meet or exceed cash collection targets and KPIs to support the company's financial goals.
- Identify overdue accounts and refer them for external debt collection or legal action when necessary.
- Collaborate with customers to set up appropriate payment plans, helping to manage and reduce outstanding debt.
- Oversee outstanding debtors, ensuring all accounts are properly managed and tracked.
- Handle customer service queries related to payments, providing timely and effective resolutions.
- Respond to and send emails, ensuring clear and professional communication with customers and internal teams.
- Prepare regular reports on cash collections, outstanding debts, and other key financial metrics.
- Investigate aged debt issues, resolving or escalating them as necessary to ensure timely resolution.
- Assist with various additional tasks to support the credit control team and broader business operations.
Candidate Profile
The ideal candidate will have 1â2 years of experience working in credit control or accounts receivable. They will possess a strong working knowledge of the collection process and be driven by targets and results. They will be teamâoriented and also competent to work on their own initiative, always seeking to improve individual performance. This person will need excellent customer service skills, demonstrating clear communicationâboth written and verbal.
Benefits
- Competitive Salary
- Defined Pension Contribution
- Healthcare Allowance
- Staff discounts
- Hybrid work options (role dependent)
- Health and Wellbeing Supports
- Learning and Development
- Career Advancement is important to us in Flogas. All our roles are advertised internally, and we encourage internal progression right across the business.
Budget Energy is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.
Credit Controller in London employer: Budget Energy NI
Contact Detail:
Budget Energy NI Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Credit Controller in London
â¨Tip Number 1
Get to know the company inside out! Research Budget Energy and Flogas, understand their values, and be ready to chat about how you can contribute to their mission. This shows you're genuinely interested and not just another applicant.
â¨Tip Number 2
Practice your pitch! When you get that interview, be prepared to talk about your experience in credit control. Highlight your achievements, especially those cash collection targets you've smashed. We want to hear how you can help us keep our financial health in check!
â¨Tip Number 3
Donât underestimate the power of follow-ups! After your interview, drop a quick thank-you email. Itâs a nice touch and keeps you fresh in their minds. Plus, it shows youâre keen on the role and appreciate their time.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, youâll find all the latest roles and updates there, so keep an eye out for new opportunities with us!
We think you need these skills to ace Credit Controller in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in cash collections and credit control, and donât forget to mention any targets youâve smashed in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youâre the perfect fit for Budget Energy. Mention your customer service skills and how you can help maintain positive relationships while managing debt.
Showcase Your Communication Skills: Since clear communication is key in this role, make sure your application reflects that. Use professional language, but keep it friendly and approachable. We want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way to ensure your application gets into the right hands. Plus, youâll get to see all the other exciting opportunities we have at Budget Energy!
How to prepare for a job interview at Budget Energy NI
â¨Know Your Numbers
As a Credit Controller, you'll be dealing with cash collections and financial metrics. Brush up on your knowledge of key performance indicators (KPIs) related to credit control. Be ready to discuss how you've met or exceeded targets in previous roles.
â¨Master the Art of Communication
Since you'll be making outbound calls and handling customer queries, practice clear and professional communication. Prepare examples of how you've resolved issues or built positive relationships with customers in the past.
â¨Understand the Companyâs Credit Policies
Familiarise yourself with Budget Energy's credit policies and values. During the interview, demonstrate your understanding of these policies and how you would ensure compliance while maintaining fairness in customer interactions.
â¨Show Initiative and Problem-Solving Skills
Highlight your ability to work independently and proactively identify overdue accounts. Prepare to discuss specific instances where you've successfully managed debt or implemented payment plans to help customers.