Flogas / Budget Energy is seeking a proactive Complaints Coordinator to join the Customer Experience team. This role supports customers across ROI and NI, ensuring fair, timely resolutions within regulatory standards.
You will manage escalated complaints, work with the Consumer Council for Northern Ireland, and drive continuous improvement across both jurisdictions. The ideal candidate has 2+ years in a customer-facing role, strong communication skills, and the ability to analyse trends and
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Locations
Regulated Complaints Specialist (Cross-Jurisdiction) in Derry, Londonderry employer: Budget Energy NI
Flogas Ireland is an exceptional employer, offering a dynamic work environment in Belfast that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for career advancement while ensuring a supportive culture that values teamwork and excellence in service delivery. Join us to be part of a thriving company that is committed to your professional development and success in the LPG cylinder sector.
