Bud is hiring a First Line Support Technician to join our growing Customer Support team in Bristol. You will be the first contact for customers, triaging, responding to queries by phone, email and live messaging, and working closely with L2/L3 engineers to resolve issues or escalate when needed.
This hybrid role offers training, showcases your technical curiosity, and helps build knowledge articles. You will maintain tickets in Zendesk, document resolutions, and contribute to a fast, friendly,
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Frontline Tech Support Specialist employer: Bud
At Bud, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Financial Controller, you'll enjoy competitive salaries, a robust learning and development budget, and clear career progression pathways, all while working in a flexible environment that supports your well-being. With opportunities to engage in meaningful projects and a commitment to employee growth, Bud is the perfect place for those looking to make a significant impact as we scale internationally.
