MK Services Manager x 2 in Aylesbury

BucksVision is the leading charity supporting people affected by sight and hearing loss in Buckinghamshire and Milton Keynes through a wide range of tailored services and support. We are proud of the wide range of services delivered by our small, dedicated team and fantastic volunteers. If you thrive where you have clarity of purpose, produce your best work when working in a supportive, collaborative environment, and are motivated by seeing how your contribution makes a positive impact on the lives of people affected by sight loss, you could be just who we are looking for!

We currently have an exciting opportunity for two MK Volunteer Services Managers to join our team, working flexibly from our office in Milton Keynes and from home.

Why are these roles so critical to us? The MK Volunteer Services Managers will play a pivotal role in recruiting and managing volunteers in Milton Keynes for our social clubs and our home visiting services.

• One MK Volunteer Services Manager will support our existing social clubs, which provide a range of activities and services to people with vision impairment.
• One MK Volunteer Services Manager will support our home visiting services, which include reading, shopping and befriending services to ensure that local people with sight loss are not socially isolated and alone.

Your Responsibilities will include, but not be limited to:

• Supporting the delivery of existing social clubs, including organising activities and coordinating volunteer-led sessions.
• Supporting the planning and delivery of key events across the year (e.g. Volunteer Appreciation, AGM).
• Recruiting and managing volunteers involved in group-based activities.
• Providing administrative support to ensure activities and events are well organised and run smoothly.

• Managing referrals and coordinating home visiting services, including reading, shopping and befriending support.
• Matching volunteers with clients appropriately, ensuring a positive and effective service.
• Supporting and maintaining relationships with volunteers and clients.
• Maintaining accurate records and supporting effective use of systems (including Beacon).

• Supporting volunteer recruitment across Milton Keynes.
• Building positive relationships with volunteers, members and local partners.
• Contributing to the ongoing delivery and development of services.

You will spark our interest by being:

• A “People Person”: Having excellent interpersonal skills is crucial. This is a role that relies on working closely with volunteers and local people with sight loss.
• Well-organised and able to prioritise effectively: You will be able to manage a varied workload, balancing competing demands and focusing on what matters most to ensure services run smoothly.
• Community minded: You will be driven by a passion for making a positive impact on the lives of vision impaired individuals in our community, ideally having worked with volunteers to deliver services.
• Connected to Milton Keynes: This role involves working with individuals across the Milton Keynes area. Ideally, you will live in Milton Keynes or nearby, with good local knowledge and connections across the community.
• A confident communicator: You will be comfortable building relationships with a wide range of people, including volunteers, members and partners, and able to handle sensitive or challenging conversations in a calm and professional way.
• Resilient and adaptable: You will be able to manage changing priorities and respond to challenges positively, maintaining a calm and solutions-focused approach.

Required Experience

• Experience working or volunteering in the voluntary/community sector – ideally with an understanding of the current challenges in the sector.
• Experience in recruiting, coordinating, or supporting volunteers or growing a team, service or project through community engagement.
• Demonstrable success in building partnerships, networking or stakeholder engagement.
• Comfortable managing projects or local services with limited supervision, ideally in a community-based setting.
• Experience of managing a varied workload and prioritising effectively across multiple tasks.
• Prior experience working with or supporting people with sensory loss would be beneficial, but not essential.

If our purpose excites you, and you feel you have the skills required to excel in one of these roles, we would love to receive an application from you! We understand that the requirements of job advertisements can, on occasions, appear a bit daunting. Please don’t be deterred from applying if you feel you don’t quite meet them all. Training and development will be provided to support your success.

Please apply with a copy of your CV and a covering letter explaining why you feel you are a good match for the role. Please indicate in your application which role would be your preference (Social Clubs or Home Visiting Services). Please note, applications received with no covering letter will not be considered.

The successful candidate must be freely eligible to work in the UK, as we are unable to accommodate sponsorship. BucksVision is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from eligible candidates regardless of any protected characteristics. No agencies, please.