At a Glance
- Tasks: Support the Events team in delivering and promoting exciting events.
- Company: Join Bucks Students' Union, a top-rated student organisation in the UK.
- Benefits: Earn £300 per week, gain qualifications, and enjoy a vibrant work environment.
- Other info: Dynamic role with personal development opportunities and a focus on inclusivity.
- Why this job: Be the face of student events and make a real impact on campus life.
- Qualifications: Passion for customer service and a commitment to teamwork.
The predicted salary is between 15600 - 15600 £ per year.
Hours: 20 hours per week during core term time (average)
Salary: £300 per week (including annual leave allowance)
Closing date for applications: Sunday 13th August at midnight
Interview date: Ongoing throughout application period
Are you passionate about first class service and providing the ultimate customer experience? Are you looking to work for one of the top organisations of its type in the UK?
Working within our venue is no ordinary job. As a member of the team, you will be expected to be an ambassador for the Students’ Union. We aim to make life better for students at Bucks and you are the face of Bucks Students’ Union at our events.
This is a varied and interesting role where your main responsibilities will be to support the Events team in the essential aspects of the Venue’s event programme delivery and promotions - whether that be in person promotional activity, sourcing event content, ‘on the night’ set up/support, stage management, liaising with customers and building databases.
This role is enjoyable and rewarding, while working in an extremely sociable environment and you will gain essential knowledge and experience to use as a stepping stone to a career in the events industry. We will also provide personal development opportunities including accredited industry recognised qualifications such as your Personal Licence and First Aid qualifications.
We expect a high level of commitment and a real passion to be part of a dedicated team. You will need to be hardworking, dynamic and always ready to work with a smile on your face.
Bucks Students’ Union is a democratic, student-led organisation whose mission is to make life better for students at Bucks. We are committed to improving the student experience and actively seek to bring positive change to student life.
We are ranked in the top 5 students’ unions in the UK, are a Mindful Employer and have achieved the highest standards in accreditation for Fairtrade, Green Impact, Best Bar None and Quality Students’ Unions.
We are committed to tackling inequality and offer a ‘guaranteed interview scheme’ for applicants of colour and/or applicants with a disability. If you have a disability and/or are a person of colour and you meet the criteria of a role description and person specification of a role, please select the ‘guaranteed interview scheme’ option on the application form.
For more information or if you have any questions, please contact sujobs@bnu.ac.uk.
Events Assistant (Internship) - Student Opportunity in High Wycombe employer: Bucks Students' Union
Bucks Students' Union is an exceptional employer, dedicated to enhancing the student experience while fostering a vibrant and inclusive work culture. As an Events Assistant intern, you will not only gain invaluable hands-on experience in the events industry but also benefit from personal development opportunities, including accredited qualifications. Join a top-ranked organisation that prioritises your growth and well-being, all while making a positive impact on student life.
StudySmarter Expert Advice🤫
We think this is how you could land Events Assistant (Internship) - Student Opportunity in High Wycombe
✨Get to Know the Customer Support Community
Dive into relevant forums and communities like the Customer Support subreddit or platforms like Support Driven. Engaging in discussions and sharing your thoughts can help us spot you when internship opportunities arise!
✨Leverage University Resources
Check out your university’s career services for internship listings specifically in customer support. They often have connections with local companies, and you might even find exclusive opportunities that aren’t posted elsewhere.
✨Showcase Your Problem-Solving Skills
If you’re applying for a customer support internship, prepare to share examples of how you’ve resolved issues in the past. Even if it’s from a group project or helping a friend, being able to illustrate your problem-solving can make you shine!
✨Apply Directly on Our Website
Don’t forget to apply through our website at Bucks Students' Union for the customer support internship! This often boosts your visibility to our hiring team and shows your genuine interest in joining us.
We think you need these skills to ace Events Assistant (Internship) - Student Opportunity in High Wycombe
Some tips for your application 🫡
Show Your Customer-Centric Attitude:In customer support, your ability to empathise and effectively communicate with customers is key. Make sure your cover letter reflects your enthusiasm for helping others—share any relevant volunteer experiences or informal roles where you've had to assist people or solve their problems.
Highlight Soft Skills That Shine:Alongside your CV, you want to emphasise your soft skills—think communication, patience, and problem-solving. Use specific examples in your application to showcase how you've put these skills into practice, whether in previous jobs, volunteering, or even group projects at uni.
Tailor Your CV to Include Relevant Experience:Your CV should highlight any customer service-related experience you have, even if it was a part-time gig or an internship. It’s not just about the job title; consider detailing how you managed customer inquiries and resolved issues—this is what customer support is all about!
Express Your Eagerness to Learn:As an intern, you're here to learn, right? In your cover letter, express your eagerness to gain more skills and knowledge in the customer support field. Mention any specific areas you’re particularly interested in, and let Bucks Students' Union know you’re keen to grow alongside their team.
How to prepare for a job interview at Bucks Students' Union
✨Know Your Customer Support Tools
Familiarise yourself with customer support tools like Zendesk or Freshdesk, as these might come up in conversation. Have a basic understanding of how they work, and perhaps even try to explore their features through free trials or tutorials.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to discuss past experiences where you’ve successfully resolved issues for others. Think of good examples from school or previous jobs that highlight your ability to handle customer queries or complaints.
✨Emphasise Your Willingness to Learn
As an intern, they're not just looking for experience—show them your eagerness to learn and grow. Share what excites you about customer support and how enthusiastic you are to develop new skills with Bucks Students' Union.
✨Prepare for Scenario-Based Questions
Expect hypothetical questions where you might need to demonstrate how you'd handle specific customer scenarios. Practise responses to situations like dealing with an upset customer or troubleshooting a product issue.
