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For Companies At a Glance
- Tasks: Engage with customers, manage orders, and resolve enquiries in a fast-paced setting.
- Company: Leading customer service provider in the UK with a vibrant team culture.
- Benefits: Medical insurance, holiday leave, and potential work-from-home options.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Previous customer service experience and strong communication skills.
- Other info: Exciting opportunities for growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading customer service provider in the UK is seeking a passionate Customer Services Agent to join their Operations Team in Marlow. You will directly deal with customers, manage orders, and handle enquiries in a dynamic environment.
The ideal candidate has previous experience in customer service, is knowledgeable in CRM systems, and has excellent communication skills.
This role offers additional perks like medical insurance, holiday leave, and a potential work-from-home option.
Customer Support Specialist, UK Operations in Marlow employer: Bucks Skills Hub
Contact Detail:
Bucks Skills Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Specialist, UK Operations in Marlow
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in during interviews. It’s all about making that personal connection.
✨Tip Number 2
Practice your communication skills! Since this role is all about dealing with customers, try role-playing common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. You never know who might give you a heads-up about job openings or refer you directly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing passionate candidates who are eager to join our team!
We think you need these skills to ace Customer Support Specialist, UK Operations in Marlow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping customers and making their experience better.
Highlight Relevant Experience: Make sure to mention any previous roles in customer service or experience with CRM systems. We love seeing how your background aligns with what we do, so don’t hold back!
Be Clear and Concise: In your written application, clarity is key. Use straightforward language and keep your points concise. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Bucks Skills Hub
✨Know Your Customer Service Basics
Brush up on your customer service principles and be ready to discuss how you've applied them in previous roles. Think about specific examples where you turned a negative experience into a positive one, as this will show your problem-solving skills.
✨Familiarise Yourself with CRM Systems
Since the role requires knowledge of CRM systems, make sure you understand the basics of popular platforms. If you’ve used any specific systems before, be prepared to talk about your experience and how it helped improve customer interactions.
✨Practice Your Communication Skills
Excellent communication is key in this role. Try conducting mock interviews with friends or family, focusing on clear and concise responses. This will help you articulate your thoughts better during the actual interview.
✨Show Enthusiasm for the Role
Let your passion for customer service shine through! Research the company and its values, and be ready to explain why you want to work there. A genuine interest can set you apart from other candidates.
