Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support residents in a vibrant housing service, ensuring their safety and wellbeing.
- Company: Riverside, a unique housing association enhancing lives for 90 years.
- Benefits: Competitive salary, generous pension, 28 days holiday, and flexible working options.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in customer service and understanding of supporting vulnerable individuals.
- Other info: Join a diverse team committed to inclusivity and personal development.
The predicted salary is between 25673 - 25673 £ per year.
Contract Type: Permanent
Salary: £25,673.65 per annum
Working Hours: Full Time – 37.5 Hours
Working Pattern: Rota based, including every other working weekend
Location: The Old Tea Warehouse, Amersham Hill, High Wycombe, HP13 6NG
Please ensure you attach a current CV and covering letter.
The difference you will make as a Support Assistant:
- You will be key in the day-to-day running of one of our supported housing services.
- The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.
- Working with people who have a range of needs, you could be doing any number of things, from supporting customers in conversations with calls from their GP, Social Services, or Benefits teams to dealing with the emergency services including the Police and Ambulance when the need arises.
- You’ll log all incidents to ensure we have an accurate record of events.
- When a customer leaves, you will clean and prepare their room, ready for the next occupant.
About you:
- Experience of working with people in a customer facing environment.
- An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to be considered.
Support Assistant in High Wycombe employer: Bucks Skills Hub
Contact Detail:
Bucks Skills Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Assistant in High Wycombe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Riverside. Understand their values and mission, especially around supporting vulnerable people. This will help you connect your experiences to what they’re all about.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the role of Support Assistant, especially your customer-facing skills.
✨Tip Number 3
Be ready to share your story! If you have personal experiences that relate to the role, don’t shy away from sharing them. Riverside values lived experiences, so let them know how you can bring that understanding to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining Riverside and making a difference in the community.
We think you need these skills to ace Support Assistant in High Wycombe
Some tips for your application 🫡
Craft a Personalised Cover Letter: When writing your cover letter, make it personal! Show us why you’re excited about the Support Assistant role at Riverside. Mention specific aspects of the job description that resonate with you and how your experiences align with our mission.
Tailor Your CV: Your CV should reflect your relevant experience in customer-facing roles. Highlight any work you've done supporting vulnerable individuals or in similar environments. We want to see how your background makes you a great fit for our team!
Be Honest About Your Experience: Remember, we recruit for potential, not just skills. If you don’t meet every single requirement, don’t sweat it! Share your unique experiences, including any lived experiences that relate to the role, as they can be incredibly valuable.
Apply Early!: Don’t wait until the last minute to submit your application. We might close applications before the deadline if we find the right candidates. Head over to our website and get your application in early to ensure you’re considered!
How to prepare for a job interview at Bucks Skills Hub
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Support Assistant. Familiarise yourself with the day-to-day tasks, such as supporting customers in conversations and logging incidents. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Experience
Think about your past experiences in customer-facing roles or any relevant personal experiences that relate to supporting vulnerable people. Be ready to share specific examples that highlight your skills and how they align with Riverside's mission to enhance the everyday for all customers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how Riverside supports its staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Emphasise Your Values
Riverside values diversity and inclusion, so be sure to express your commitment to these principles during the interview. Share how you can contribute to a respectful and empowering environment for both colleagues and customers, which is crucial for a Support Assistant.
