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- Tasks: Engage with residents and support community projects to enhance living experiences.
- Company: Fairhive Homes, a non-profit housing association dedicated to community welfare.
- Benefits: Competitive salary, health cash plan, flexible working, and career development opportunities.
- Why this job: Make a real difference in the community while growing your career in a supportive environment.
- Qualifications: Experience in a similar role and strong communication skills are essential.
- Other info: Join a diverse team committed to inclusivity and community impact.
The predicted salary is between 28000 - 38000 ÂŁ per year.
This job opportunity is for a Resident Liaison Officer at Fairhive in Aylesbury, Buckinghamshire, with a salary of ÂŁ33,083 per annum. This full-time role offers an exciting opportunity to make a difference in the housing community.
As a valued team member, you will play an essential role in our daily operations where no two days are the same. Your contributions will help the team deliver on our goals and contribute to Fairhive’s overall success. The role will require teamwork and collaboration, so if you have previous relevant experience and a drive to succeed, we want to hear from you!
Responsibilities will include:
- Liaising with residents and leaseholders before, during and after planned and investment works.
- Organising and undertaking decants and recants where appropriate or needed.
- Attending contractor meetings and taking on responsibilities for resident queries, issues and feedback.
- Dealing with non-access issues, passing hoarding and welfare referrals to the Housing Team.
Key Requirements:
- Experience in a similar role.
- Strong verbal and written communication skills and the ability to have difficult conversations.
- Good organisational, time management, administrative and prioritisation skills.
This role will require a Standard DBS check.
At Fairhive Homes, we’re driven by a simple yet powerful vision: “Homes for Living, Communities for Life.” We are dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do.
We believe that a strong community starts with quality housing, and we’re here to make that vision a reality. In this role, you’ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised.
We invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We offer flexible working conditions that help you balance your work and life.
You’ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day.
Our commitment to you:
We’re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve.
We are proud of our initiatives to become an employer of choice, whether it’s coming along to one of our Menopause Café’s, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Our supportive team culture and active social committee mean you’ll always have a strong network of people around you!
Ready to Apply? If your experience looks a bit different from what we’re looking for, but you believe you can bring something valuable to the role, we still want to hear from you! If you’re ready to take the next step in your career and work in an environment that values your contributions, please apply; we can’t wait to meet you!
The closing date for applications will be 2nd March 2026, but we might close it early if we find the right person before this date.
Resident Liaison Officer in Aylesbury employer: Bucks Skills Hub
Contact Detail:
Bucks Skills Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in Aylesbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing community or related fields. You never know who might have a lead on the perfect Resident Liaison Officer role or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky conversations! As a Resident Liaison Officer, you'll need to handle difficult discussions with residents. Practise your communication skills and think about how you can approach these situations with empathy and clarity.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or projects. This will demonstrate that you're ready to juggle the responsibilities of liaising with residents and contractors.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining Fairhive and making a difference in the community.
We think you need these skills to ace Resident Liaison Officer in Aylesbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Resident Liaison Officer role. Highlight your relevant experience and skills that match the job description, so we can see how you fit into our team!
Show Your Passion: Let your enthusiasm for helping others shine through in your application. We love candidates who are genuinely excited about making a difference in the housing community, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts well, as strong communication skills are key for this role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Bucks Skills Hub
✨Know Your Community
Before the interview, take some time to research Fairhive and the communities they serve. Understanding their mission and values will help you align your answers with what they’re looking for in a Resident Liaison Officer.
✨Showcase Your Communication Skills
As this role involves liaising with residents and handling difficult conversations, be prepared to demonstrate your strong verbal and written communication skills. Think of examples from your past experiences where you successfully navigated challenging discussions.
✨Highlight Organisational Skills
The job requires excellent organisational and time management skills. Bring specific examples of how you've managed multiple tasks or projects effectively in previous roles. This will show that you can handle the dynamic nature of the position.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team culture, ongoing projects, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
