At a Glance
- Tasks: Support individuals in mental health crises with empathy and care.
- Company: Join Buckinghamshire Mind, a trusted charity dedicated to mental health support.
- Benefits: Competitive salary, flexible hours, and full training provided.
- Other info: Inclusive employer welcoming applicants from all backgrounds.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in mental health support and strong communication skills.
The predicted salary is between 17197 - 17197 £ per year.
Join Our Mission at Buckinghamshire Mind!
Are you an organised and personable individual with a passion for supporting a meaningful cause? Buckinghamshire Mind is looking for a Safe Haven Crisis Support Worker to join the team at Safe Haven: our out-of-hours support service for those experiencing a mental health crisis.
The Safe Haven Crisis Support Worker is responsible for supporting individuals experiencing an emotional or mental health crisis, offering support in a calm, safe and empathic environment.
Contract Type: Permanent role
Location: Aylesbury - with flexibility to travel to High Wycombe as needed.
Salary: £25,250 FTE plus enhanced hours payment of 30% on top of normal hourly rate for hours worked between 11pm-12am. This calculates as an actual payment of £17,197.32 including the enhanced hours based on the hours below.
Hours: 24 hours – Wednesday, Thursday, Friday and Saturday and 2 hours of flexi/administration time.
About Us: Buckinghamshire Mind is an independent charity providing trusted mental health services to our communities. We are affiliated with national Mind and are part of a network of over 100 Local Minds. We promote wellbeing and recovery; we prevent mental ill health; we offer talking therapies and we provide support in times of crisis.
Key Responsibilities:
- To provide emotional support to individuals referred to the Safe Haven.
- Welcome new referrals to Safe Haven; carry out initial assessments and maintain accurate case records within the required data collection and reporting system.
- To work collaboratively with statutory mental health services – including out of hours crisis teams, to provide support and interventions to the individual where this becomes appropriate.
- To provide individual based advice, guidance and emotional support to provide onward links. These include referrals within our Safe Haven+ service which supports housing needs, including those at who are or at risk of homelessness, benefits support, and substance misuse.
- Ensure the wellbeing and safety of service users, reporting any concerns to your line manager.
The ideal candidate will have:
- Experience of providing a support service to adults with mental health difficulties/in emotional distress and maintaining appropriate boundaries.
- A positive attitude towards people with mental health problems, in particular people’s ability to develop and change.
- Experience and/or training in how to deescalate challenging behaviour.
- Excellent communication and relationship-building skills.
- Effective team worker with ability to take initiative and work on an individual basis.
Why Join Us?
- Inclusive Employer: We are an Equal Opportunities employer, welcoming applicants from all sections of the community, including those with lived experience of mental health challenges.
- Training and Development: We offer full training and development opportunities to help you grow in your role and further develop your skills.
- Supportive Environment: You’ll be part of a dedicated team, with the opportunity to make a tangible difference in your community.
If you are interested in the role please send your CV and complete the mandatory questionnaire in our application page. If you need to apply in a different format or need assistance to apply, please contact us at.
Closing date for applications: 28th July 2026. We reserve the right to close applications early due to high volumes; therefore we advise to apply as soon as possible.
Interviewing process: Interviews will be conducted on a rolling basis. Buckinghamshire Mind is an Equal Opportunities and inclusive employer. We welcome applications from all sections of the community including those with lived-experience of poor mental health. If you meet all the essential criteria we welcome your application as training and development can be provided to give you further skills. Any offer made relating to this post will be subject to satisfactory references and a satisfactory Enhanced DBS check depending on the role.
We do not provide VISA sponsorship and unfortunately we cannot employ you if you do not have the right to work in the UK. Travel expenses will only be paid for journeys that fall outside of the regular commute to and from the work location(s). If the role is home-based, all travel will be paid for on expenses.
Please refer to the attached job description/ person specification.
StudySmarter Expert Advice🤫
We think this is how you could land Safe Haven Crisis Support Worker - 24 hrs per week (Wed - Sat) in Aylesbury
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Bucks Mind, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Bucks Mind. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Bucks Mind's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Safe Haven Crisis Support Worker - 24 hrs per week (Wed - Sat) in Aylesbury
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Bucks Mind. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Bucks Mind.
How to prepare for a job interview at Bucks Mind
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Bucks Mind.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Safe Haven Crisis Support Worker - 24 hrs per week (Wed - Sat) at Bucks Mind.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Bucks Mind that you're ready to hit the ground running in the Safe Haven Crisis Support Worker - 24 hrs per week (Wed - Sat) role.
