At a Glance
- Tasks: Join a dynamic team to process sales orders and support customer queries.
- Company: A growing company in Twyford with a focus on teamwork and customer service.
- Benefits: Salary between £25k - £27k, hybrid working, and excellent perks.
- Other info: Great opportunity for career growth in a supportive and inclusive workplace.
- Why this job: Be part of a fast-paced environment where your organisational skills shine.
- Qualifications: Detail-oriented, proactive, and experienced in sales administration or similar roles.
The predicted salary is between 25000 - 27000 £ per year.
We are looking for a highly organised and detail-oriented Administrator to join our client's growing team based in Twyford. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a fast-paced environment and supporting both internal teams and customers.
In this role, you will be responsible for ensuring that sales orders and contracts are processed accurately and efficiently, playing a key role in supporting the business and maintaining excellent service standards.
Duties include:
- Accurately process sales orders
- Ensure all customer information, pricing, VAT, and delivery details are correct
- Validate orders against customer purchase orders (POs)
- Raise purchase orders with suppliers and confirm accurate pricing
- Track and communicate delivery updates (ETA) to customers
- Invoice completed orders and maintain accurate system records
- Assist Sales and Helpdesk teams with queries and support requests
- Produce reports as required and monitor order progress
- Process new and renewal contracts accurately and efficiently
- Ensure all required documentation is complete and correctly recorded
Skills and Experience:
- Highly detail-driven with excellent accuracy
- Proactive with a positive, 'can-do' attitude
- A fast learner who takes initiative
- Organised and able to manage multiple tasks effectively
- A strong communicator (written and verbal)
- A team player who can also work independently
- Confident using Microsoft Office (especially Excel and Outlook)
- Previous experience in sales administration, order processing, or similar role
- Experience with CRM/order management systems
- Background in a busy, customer-focused environment
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.
As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
Administrator in Wokingham employer: Bucks & Berks Recruitment PLC
Join a dynamic and supportive team in Twyford as an Administrator, where your organisational skills will be valued in a fast-paced environment. Our client offers a competitive salary, hybrid working options, and a commitment to employee growth and inclusivity, making it an excellent place for those seeking meaningful and rewarding employment.
Contact Details:
Bucks & Berks Recruitment PLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Wokingham
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Bucks & Berks Recruitment PLC. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Bucks & Berks Recruitment PLC before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Administrator in Wokingham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Bucks & Berks Recruitment PLC:Your cover letter is your chance to shine! Tell us why you want to work at Bucks & Berks Recruitment PLC specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Bucks & Berks Recruitment PLC!
How to prepare for a job interview at Bucks & Berks Recruitment PLC
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
