At a Glance
- Tasks: Assist customers at the trade counter and provide expert advice on glazing products.
- Company: Established glazing and glass supplier with a friendly team.
- Benefits: Competitive salary, full-time role, free parking, and a supportive work environment.
- Other info: No weekend work and opportunities for personal growth.
- Why this job: Join a stable company and make a real impact in customer service.
- Qualifications: Experience in trade counter sales or construction-related environments preferred.
The predicted salary is between 30000 - 32000 £ per year.
A well-established glazing and glass supplier is seeking a Trade Counter Sales Assistant / Trade Sales Advisor to join their team. This is a hands-on, customer-facing role suited to someone with experience in trade counter sales or construction-related environments. You will be responsible for providing excellent customer service, processing orders, and offering expert advice on glazing products and materials.
Monday - Thursday: 7:30am - 5:00pm
Friday: 7:30am - 4:00pm
No weekend work
- Serve customers at the trade counter, providing advice on glazing products and materials
- Process sales orders, quotations, and invoices accurately (using Xero or similar systems)
- Cut bespoke glass to customer specifications (training can be provided)
- Identify opportunities for upselling and cross-selling
- Maintain a clean, organised, and well-stocked trade counter area
- Monitor stock levels and liaise with suppliers
- Receive and check deliveries, ensuring stock is booked in correctly
- Follow company procedures and health & safety regulations
- Experience in trade counter sales, builder's merchants, glazing, construction, or similar sectors
- Experience with Xero or similar order processing/accounting software is advantageous
- Strong customer service and sales skills
- Excellent communication and relationship-building ability
- Good attention to detail and organisational skills
- Basic IT and numeracy skills
- Competitive salary (£30,000 - £32,000 DOE)
- Full-time, permanent position
- Stable role with an established local business
- Friendly and supportive team
- Free parking
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.
As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
Trade Counter Sales Assistant employer: Bucks & Berks Recruitment PLC
Join a well-established glazing and glass supplier as a Trade Counter Sales Assistant, where you will thrive in a supportive and friendly work environment. Enjoy a competitive salary, full-time hours with no weekend work, and opportunities for professional growth within a stable local business. With a focus on excellent customer service and teamwork, this role offers a unique chance to develop your skills while contributing to a diverse and inclusive workplace.
Contact Details:
Bucks & Berks Recruitment PLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Sales Assistant
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This way, when you walk in for an interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with customers, think of scenarios where you can demonstrate your ability to handle queries and provide expert advice on glazing products.
✨Tip Number 3
Network like a pro! Connect with people in the industry through LinkedIn or local events. You never know who might have a lead on a job or can give you insider tips on the application process.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Trade Counter Sales Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in trade counter sales or construction-related roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Trade Counter Sales Assistant role. Share specific examples of how you've provided excellent customer service and processed orders in the past.
Show Off Your Communication Skills:Since this role is all about customer interaction, make sure your written application reflects your strong communication skills. Keep it clear, concise, and friendly – just like how we interact with our customers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bucks & Berks Recruitment PLC
✨Know Your Products
Familiarise yourself with the glazing products and materials that the company offers. Being able to discuss specific products and their benefits will show your expertise and enthusiasm for the role.
✨Practice Customer Scenarios
Prepare for common customer interactions you might face at the trade counter. Think about how you would handle questions or complaints, and practice your responses to demonstrate your strong customer service skills.
✨Get Comfortable with Xero
If you have experience with Xero or similar software, brush up on it before the interview. If not, take some time to learn the basics, as being familiar with order processing systems will give you an edge.
✨Showcase Your Sales Skills
Think of examples from your past experiences where you successfully upsold or cross-sold products. Be ready to share these stories during the interview to highlight your sales abilities and relationship-building skills.