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- Tasks: Manage customer orders from start to finish, ensuring smooth delivery and invoicing.
- Company: Join a well-established company in High Wycombe with a strong reputation.
- Benefits: Enjoy 25 days holiday, private healthcare, and a Monday to Friday work schedule.
- Why this job: Be part of a dynamic team, interact with customers, and develop your organisational skills.
- Qualifications: Previous experience in scheduling engineers or contractors is essential.
- Other info: We value diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 22000 - 28000 £ per year.
We have a fantastic opportunity for a bright, personable and customer focused Scheduler to join our client, a well established company based in High Wycombe.
We are looking for someone to be responsible for ensuring that customer orders are processed efficiently and accurately, from initial contact through to delivery and invoicing. This role involves lots of customer interaction, coordination with internal teams and various administration tasks.
We require someone for this role with previous experience in scheduling out engineers or contractors.
The role is Monday to Friday 9am – 5pm, £26k – £28k plus excellent benefits including 25 days holiday and private healthcare after probation.
Duties include
- Contacting customers, discussing their requirements and delivery schedules
- Answering emails and calls from customers
- Processing orders onto Sage and making sure all details are correct
- Allocating stock and preparing tickets for the Production Supervisor
- Generating forecast schedules and project values
- Raising and sending quotes
- Arranging fulfilment of replacement orders
Skills/Experience
- Experience in a similar role (scheduling engineers/contractors etc)
- Excellent verbal and written communication skills
- Strong attention to detail with great organisational skills
- Able to problem solve and find solutions quickly/efficiently
- Strong customer service skills with a positive and proactive approach
- Able to work under pressure
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.
As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
Scheduler in High Wycombe employer: Bucks & Berks Recruitment PLC
Contact Detail:
Bucks & Berks Recruitment PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler in High Wycombe
✨Tip Number 1
Familiarise yourself with scheduling software like Sage, as this is a key part of the role. Being able to demonstrate your proficiency in such tools during an interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves a lot of customer interaction, think of examples where you've successfully resolved customer issues or improved their experience.
✨Tip Number 3
Prepare to discuss your previous experience in scheduling engineers or contractors. Be ready to share specific challenges you faced and how you overcame them, showcasing your problem-solving abilities.
✨Tip Number 4
Research the company and its values. Understanding their approach to customer service and teamwork will help you align your answers during the interview, demonstrating that you're a good fit for their culture.
We think you need these skills to ace Scheduler in High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in scheduling engineers or contractors. Emphasise your organisational skills and customer service experience, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and attention to detail. Mention specific examples of how you've successfully managed schedules or resolved customer issues in the past.
Highlight Relevant Skills: In your application, clearly outline your strong verbal and written communication skills, problem-solving abilities, and any experience with software like Sage. This will demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which is crucial for this position.
How to prepare for a job interview at Bucks & Berks Recruitment PLC
✨Showcase Your Scheduling Experience
Make sure to highlight your previous experience in scheduling engineers or contractors. Be prepared to discuss specific examples of how you managed schedules, resolved conflicts, and ensured timely deliveries.
✨Demonstrate Strong Communication Skills
Since the role involves a lot of customer interaction, practice articulating your thoughts clearly. Use examples from past roles where you effectively communicated with customers and internal teams to resolve issues.
✨Emphasise Attention to Detail
The job requires processing orders accurately, so be ready to discuss how you ensure accuracy in your work. You might want to mention any tools or methods you use to double-check details before finalising orders.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of situations where you had to quickly find solutions under pressure and be ready to explain your thought process and the outcomes.
