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- Tasks: Handle calls, process orders, and assist customers with queries.
- Company: Join a supportive team at Bucks & Berks Recruitment in High Wycombe.
- Benefits: Enjoy weekly pay, holiday pay, and a subsidised canteen.
- Why this job: Gain valuable experience while working flexible hours in a friendly environment.
- Qualifications: Previous customer service or admin experience and good IT skills required.
- Other info: Immediate start available; perfect for students seeking part-time work.
Our client based in High Wycombe is looking to recruit a Call Handler to join them on a temporary, ongoing basis. The successful candidate will have excellent attention to detail, a great telephone manner and a can-do attitude with previous office experience. The hours are Monday - Friday, 09:00 - 17:00 or 10:00 - 18:00.
Key duties include:
- Processing orders and liaising with customers to arrange delivery of supplies
- Making reminder calls to customers
- Dealing with incoming calls and queries appropriately
- Processing Orders
- General administration tasks
Skills / experience required:
- Keen eye for detail
- Previous customer service or administration experience
- Good organisational skills
- Good IT skills
- Methodical
- Reliable
This role is available immediately, so please do not delay in applying. There is a subsidised canteen and comfortable break-out facilities on site.
The benefits of being a temporary worker through Bucks & Berks Recruitment:
- A friendly and supportive temps' team; we are here to answer any questions and support you in your role.
- Weekly pay, no more counting down the days until your monthly payday!
- As a temporary candidate, you will receive a Costa gift voucher on your 13th consecutive week worked!
- Holiday pay on top of your hourly rate.
- A flexible approach to working, you are in control of when you are available to work.
- Fantastic experience and opportunities with large and small businesses across the Thames Valley region.
- Gain insight into a variety of departments and organisations, a great way to discover the work you enjoy and the company structures that work for you.
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.
As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
Outbound Caller - Not Sales in High Wycombe employer: Bucks & Berks Recruitment PLC
Contact Detail:
Bucks & Berks Recruitment PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Caller - Not Sales in High Wycombe
✨Tip Number 1
Familiarise yourself with the company and its values. Understanding their approach to customer service and administration will help you align your responses during any interviews or conversations.
✨Tip Number 2
Practice your telephone manner. Since this role involves a lot of communication, rehearse how you would handle different types of calls, especially dealing with queries and making reminder calls.
✨Tip Number 3
Highlight your organisational skills in any discussions. Be ready to share examples of how you've managed tasks efficiently in previous roles, as this is crucial for the position.
✨Tip Number 4
Be prepared to demonstrate your IT skills. Familiarise yourself with common office software and be ready to discuss how you've used technology to improve your work processes in the past.
We think you need these skills to ace Outbound Caller - Not Sales in High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service or administration experience. Emphasise your attention to detail and organisational skills, as these are key for the Outbound Caller role.
Craft a Strong Cover Letter: Write a cover letter that showcases your telephone manner and 'can do' attitude. Mention specific examples from your past experiences that demonstrate your reliability and methodical approach.
Highlight Relevant Skills: In your application, clearly outline your IT skills and any relevant software you are familiar with. This will show that you can handle the general administration tasks required for the position.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email to express your continued interest in the role. This can help keep your application top of mind for the recruiters.
How to prepare for a job interview at Bucks & Berks Recruitment PLC
✨Show Off Your Attention to Detail
Since the role requires a keen eye for detail, be prepared to discuss examples from your previous experience where your attention to detail made a difference. This could be in processing orders or handling customer queries.
✨Demonstrate Your Telephone Manner
A great telephone manner is crucial for this position. Practice speaking clearly and confidently, and consider role-playing common scenarios you might encounter during the job to showcase your communication skills.
✨Highlight Your Organisational Skills
The job involves general administration tasks, so be ready to explain how you stay organised. Share specific tools or methods you use to manage your workload effectively, especially in a busy environment.
✨Emphasise Your Customer Service Experience
With previous customer service experience being a requirement, prepare to share stories that illustrate your ability to handle customer inquiries and resolve issues. Focus on how you maintained a positive attitude even in challenging situations.
