Office Administrator

Office Administrator

Full-Time 30000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our office, managing schedules and supporting our team.
  • Company: Join a supportive, family-friendly company in Henley-on-Thames.
  • Benefits: Enjoy 25 days holiday, a pension scheme, and an annual bonus.
  • Why this job: Make a real impact in a dynamic role with opportunities to grow.
  • Qualifications: Friendly, organised, and detail-oriented with a knack for communication.
  • Other info: Full training provided in a diverse and inclusive workplace.

The predicted salary is between 30000 - 32000 £ per year.

We are looking for a people focused Office Administrator to join our client's small, friendly and busy office team based in Henley-on-Thames. This is a varied and hands-on role, ideal for someone who enjoys working with people, systems and detailed administration in a supportive, family-friendly environment.

You will be the first point of contact for enquiries, supporting surveyors and engineers, managing schedules, and ensuring office systems and records are maintained accurately and efficiently. The role is Monday to Friday 9am - 5.30pm, office based and is paying between £30k and £32k plus annual bonus and benefits including 25 days holiday.

Key responsibilities
  • Act as the first point of contact for incoming phone calls, enquiries and queries
  • Manage inboxes, including enquiries and manufacturer leads
  • Screen enquiries to assess suitability and respond accordingly
  • Raise job references and maintain accurate project records
  • Book surveys into the surveying team's calendars and capture full survey details
  • Raise invoices for surveys
  • Schedule daily engineer appointments and prepare worksheets
  • Rearrange engineers' diaries at short notice for emergencies
  • Liaise with external servicing partners for overflow works
  • Order materials and raise invoices relating to servicing and upgrades
  • Maintain up-to-date files, site information and client records
  • Greet visitors and handle deliveries when needed
Skills and Experience
  • Friendly, professional and confident on the phone
  • Interested in people
  • Comfortable working with computer systems and project management tools
  • Highly organised with excellent attention to detail, spelling and grammar
  • Calm, flexible and adaptable during busy periods
  • Proactive with a focus on improving processes
  • Accurate with data entry and interested in planning and scheduling
  • Commercially aware, with an eye on efficiency and profitability
Benefits
  • Full-time, permanent position
  • 25 days' paid holiday plus all Bank Holidays
  • Company pension scheme
  • Annual profit share
  • Family-friendly, supportive company culture
  • Variety of work with opportunities to progress
  • Full training provided

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

Office Administrator employer: Bucks & Berks Recruitment PLC

Join a supportive and family-friendly team in Henley-on-Thames as an Office Administrator, where you will thrive in a varied role that values your people skills and attention to detail. Enjoy a competitive salary, 25 days of holiday, and a company culture that prioritises employee growth and well-being, all while being part of a close-knit office environment that encourages collaboration and innovation.
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Contact Detail:

Bucks & Berks Recruitment PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Office Administrator

✨Tip Number 1

Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Office Administrator role. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the perfect fit for their team. Highlight your people skills and attention to detail – those are key for this role!

✨Tip Number 3

Don’t shy away from follow-ups! After interviews or networking events, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the position.

✨Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!

We think you need these skills to ace Office Administrator

Customer Service
Communication Skills
Organisational Skills
Attention to Detail
Data Entry
Project Management Tools
Scheduling
Process Improvement
Flexibility
Professionalism
Commercial Awareness
Problem-Solving Skills

Some tips for your application 🫡

Be Personable: Since this role is all about people, make sure your application reflects your friendly and professional nature. Use a warm tone in your cover letter and show us how you enjoy working with others.

Show Off Your Organisation Skills: Highlight your organisational skills in your CV. We want to see how you manage schedules and maintain records efficiently, so give us examples of how you've done this in the past.

Attention to Detail is Key: Make sure your application is free from spelling and grammar mistakes. We’re looking for someone who pays attention to detail, so let’s see that in your written application!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!

How to prepare for a job interview at Bucks & Berks Recruitment PLC

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Office Administrator role. Familiarise yourself with the key responsibilities like managing schedules and handling enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

✨Show Off Your People Skills

Since this role is all about being people-focused, be prepared to share examples of how you've successfully interacted with clients or colleagues in the past. Highlight your friendly and professional phone manner, as well as any experience you have in a busy office environment.

✨Demonstrate Your Organisational Skills

The job requires excellent attention to detail and organisation. Bring up specific instances where you've managed multiple tasks or projects simultaneously. You could even mention any tools or systems you've used to keep everything on track, which will show your proactive approach.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.

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