At a Glance
- Tasks: Join a dynamic team handling customer enquiries and coordinating daily operations.
- Company: Global family-owned business with a focus on customer satisfaction.
- Benefits: Competitive salary, 25 days holiday, private medical insurance, and life assurance.
- Other info: Office-based role with opportunities for career advancement in a beautiful rural location.
- Why this job: Be at the heart of operations and grow within a supportive environment.
- Qualifications: Experience in customer service, strong computer skills, and excellent communication.
The predicted salary is between 25000 - 32000 € per year.
Our client, a global family owned business based in Taplow, is looking for a bright, detail orientated and proactive individual to join their team. This is a really varied role where you will be at the heart of the operation - dealing with enquiries, liaising with the warehouse and clients, raising orders, putting quotes together and co-ordinating daily shipping consignments. The role is office based Monday to Friday (8.30am - 5pm) and is offering a competitive salary with generous benefits and an end of year bonus based on company performance. Due to location, the successful candidate must drive and have their own car.
Duties include:
- Answer all incoming telephone calls and deal with arising queries
- Maintain the shared email inbox
- Communicate with the warehouse regarding daily orders
- Communicate with customers and sales personnel to coordinate the despatch and invoice of all customer orders efficiently
- Raise Spare Part Quotations and issue to customers
- Raising daily shipping consignments on our shipping portal
- Maintenance of stock movements, stock returns and quarterly stock checks
- Chase Proforma invoices weekly
- Update and reference the CRM system
- Maintaining and overseeing all customers on monthly consignments
Skills:
- Experience in a similar role
- Strong computer skills including Word, Excel and Outlook
- Have strong written and spoken communication skills
- Must work well within a team and be able to multitask
- Remain calm under pressure and prioritise personal workload
- Attention to detail
Benefits:
- Pension Scheme
- 25 days holiday + bank holidays
- Private Medical Insurance (after 2 years of service)
- Free onsite parking
- 4x Salary Life Assurance
- Beautiful rural location
- A chance to grow within a global, customer-focused organisation
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.
As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
Customer Service Administrator in Maidenhead employer: Bucks & Berks Recruitment PLC
Join a global family-owned business in Taplow, where you will thrive in a dynamic and supportive work environment. With a competitive salary, generous benefits including a pension scheme, private medical insurance, and opportunities for personal growth, this role offers a rewarding career path in a beautiful rural setting. Embrace the chance to be part of a customer-focused organisation that values teamwork and encourages a diverse and inclusive workplace.
Contact Detail:
Bucks & Berks Recruitment PLC Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in Maidenhead
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your communication skills. Since this role involves liaising with clients and the warehouse, being clear and confident in your speech will make a great impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team.
We think you need these skills to ace Customer Service Administrator in Maidenhead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Administrator role. Highlight your experience in handling enquiries, liaising with clients, and any relevant computer skills. We want to see how you fit into our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your proactive attitude and attention to detail. Let us know why you're excited about this role and how you can contribute to our global family business.
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Bucks & Berks Recruitment PLC
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Administrator role. Familiarise yourself with the key responsibilities like handling enquiries and liaising with the warehouse. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
Since strong written and spoken communication skills are crucial for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you resolved customer queries or coordinated with team members to achieve a goal.
✨Demonstrate Your Attention to Detail
In a role that involves raising orders and managing stock movements, attention to detail is key. Be ready to discuss specific instances where your meticulous nature helped prevent errors or improved efficiency in your past work.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows you're genuinely interested in the role and helps you assess if it's the right fit for you.
