At a Glance
- Tasks: Lead a customer service team, providing support and selling insurance policies.
- Company: Join a leading company in the financial services industry based in Stokenchurch.
- Benefits: Competitive salary, bonuses, 20+ days holiday, and career development opportunities.
- Other info: Enjoy a social workplace with opportunities for professional growth and study.
- Why this job: Make a real impact by delivering outstanding customer service in a fun environment.
- Qualifications: Experience in customer service, strong communication skills, and a good telephone manner.
The predicted salary is between 40000 - 45000 £ per year.
Our client, a leader in their industry based in Stokenchurch, is looking for a customer focused individual to join their team, ideally with experience in the financial services industry.
Reporting to the Sales Operation Manager, you will be responsible for providing comprehensive sales and administration support.
The role will include customer liaison, quoting and selling insurance policies along with various other administration duties.
The successful candidate will receive training and support.
Salary: £25000 - £29,000 negotiable depending on experience (plus monthly and annual bonuses based on personal and company performance).
Dealing with customers by telephone and advising them of the various insurance policies that are available.
Updating internal systems with sales information.
Producing necessary documentation for new insurance policies.
Maintaining various customer records and handle policy renewals.
Responding to email and telephone enquires generated from the website.
Performing further business projects upon request of the Sales Operations Manager.
Requirements: The ability to deliver outstanding customer service Good telephone manner Competencies in Microsoft Office packages Excellent communication and negotiation skills The ability to learn processes quickly An interest in Sport is desirable What you'll get:20 days holiday per annum plus Bank Holidays, increasing by 1 day for each full holiday calendar period worked, up to a maximum of 25 days Your birthday off as holiday Monthly and annual bonus schemes Annual career development plans to allow you to progress and grow within the company Opportunities to study for relevant qualifications A fun and social working environment Peoples Pension Scheme Free eye tests Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills.
As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Customer Services Team Leader - Chief Executive - Customer services in High Wycombe employer: Bucks & Berks Recruitment PLC
As a Payroll and HR Officer, you will thrive in a dynamic work environment that values collaboration and innovation. Our company offers competitive salaries, comprehensive benefits, and ample opportunities for professional development, ensuring that you can grow your career while making a meaningful impact on our team. Located in a vibrant area, we foster a supportive culture that prioritises employee well-being and engagement.
Contact Details:
Bucks & Berks Recruitment PLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services Team Leader - Chief Executive - Customer services in High Wycombe
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Bucks & Berks Recruitment PLC. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Customer Services Team Leader - Chief Executive - Customer services in High Wycombe
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Bucks & Berks Recruitment PLC.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Bucks & Berks Recruitment PLC's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Bucks & Berks Recruitment PLC
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Bucks & Berks Recruitment PLC.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Bucks & Berks Recruitment PLC will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Bucks & Berks Recruitment PLC employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
