At a Glance
- Tasks: Manage service requests and schedule engineers to exceed customer expectations.
- Company: A growing company in the HVAC and facilities management sector.
- Benefits: Monday to Friday hours, supportive team environment, and career growth opportunities.
- Other info: Fast-paced role perfect for those who thrive in busy environments.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong administrative skills and a passion for customer service.
The predicted salary is between 25000 - 32000 £ per year.
An exciting opportunity has arisen for an organised and customer-focused Helpdesk Service Administrator to join a growing company operating within the HVAC and facilities management sector.
Supporting clients nationwide, you'll play a pivotal role in ensuring service requests are handled efficiently, engineers are scheduled effectively, and customer expectations are consistently exceeded.
This is a fast-paced and varied position, ideal for someone with strong administrative and customer service skills who enjoys working in a busy service environment.
Monday to Friday 8am - 5pm with one hour break or 8.30am - 5pm with 30 mins break.
Key Responsibilities Customer Service
Contact Details:
Bucks & Berks Recruitment PLC Recruitment Team
