Client Services Executive

Client Services Executive

Full-Time 26400 - 28800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support global workshops with planning, logistics, and administration.
  • Company: Join a dynamic, fast-growing company based in Henley on Thames.
  • Benefits: Enjoy a competitive salary, tax-free bonus, and flexible work options.
  • Why this job: Perfect for those who thrive in a fast-paced environment and love multitasking.
  • Qualifications: Previous admin or project coordination experience is essential.
  • Other info: We value diversity and encourage applicants from all backgrounds.

The predicted salary is between 26400 - 28800 £ per year.

We are recruiting for a fantastic position, working for a dynamic and fast growing company based in Henley on Thames.

The Client Services Executive will be responsible for supporting the delivery of workshops across the globe, assisting with operations, planning, logistics, materials and administration.

Excellent benefits, including a potential company bonus of up to 5%.

Monday to Thurs – office based. Friday – working from home. 9am – 5pm.

This role would suit someone with superb communication and organisational skills, able to juggle and multitask a varied and busy workload with a strong background in administration.

Responsibilities include

  • Support the Client Services Director on business improvement projects
  • Ensure all internal processes are documented and kept up to date
  • Manage and lead projects, with potential for external project management responsibilities over time.
  • Manage pre-communication with delegates, ensuring a seamless onboarding experience
  • Set up and distribute links and communications for virtual programs
  • Organise & maintain programs content
  • Book travel and flights for facilitators
  • Manage expense processes
  • Maintain and update delegate details in shared databases
  • Gather and consolidate program feedback for continuous improvement
  • Maintain an accurate contact database (CRM)

Skills/Experience

  • Previous admin, operations or project co-ordination experience
  • Client-focused and solutions-oriented
  • Strong problem-solving skills with a proactive approach
  • Ability to thrive in a fast-paced environment and manage tight deadlines
  • Excellent attention to detail and ability to multitask
  • A team player with strong collaboration skills.
  • Resilient, with the ability to remain calm and focused under pressure

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

Client Services Executive employer: Bucks & Berks Recruitment PLC

Join a dynamic and fast-growing company in Henley on Thames, where you will thrive in a supportive work culture that values collaboration and innovation. With excellent benefits including a competitive salary, tax-free bonus, and the flexibility of working from home on Fridays, this role offers meaningful opportunities for professional growth and development. Be part of a diverse team that is committed to equal opportunity and creating an inclusive workplace.
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Contact Detail:

Bucks & Berks Recruitment PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Services Executive

✨Tip Number 1

Familiarise yourself with the company's operations and services. Understanding their workshop delivery process and client engagement strategies will help you demonstrate your knowledge during any discussions.

✨Tip Number 2

Showcase your organisational skills by preparing examples of how you've successfully managed multiple projects or tasks in the past. Be ready to discuss specific situations where your attention to detail made a difference.

✨Tip Number 3

Highlight your communication skills by preparing to discuss how you've effectively interacted with clients or team members in previous roles. Think of instances where your proactive approach solved problems or improved processes.

✨Tip Number 4

Research common tools and software used in client services and project management. Being knowledgeable about these can give you an edge, showing that you're ready to hit the ground running.

We think you need these skills to ace Client Services Executive

Excellent Communication Skills
Organisational Skills
Project Management
Attention to Detail
Multitasking Ability
Client-Focused Approach
Problem-Solving Skills
Proactive Attitude
Experience in Administration
Operations Coordination
Collaboration Skills
Resilience Under Pressure
Time Management
Database Management (CRM)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in administration, operations, or project coordination. Emphasise your communication and organisational skills, as these are crucial for the Client Services Executive role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your client-focused approach and problem-solving abilities. Mention specific examples of how you've successfully managed projects or improved processes in previous roles.

Highlight Relevant Skills: In your application, clearly outline your ability to multitask and thrive in fast-paced environments. Use bullet points to make it easy for the hiring team to see how your skills align with the job requirements.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.

How to prepare for a job interview at Bucks & Berks Recruitment PLC

✨Showcase Your Communication Skills

As a Client Services Executive, communication is key. Be prepared to demonstrate your ability to convey information clearly and effectively. Use examples from your past experiences where you successfully communicated with clients or team members.

✨Highlight Your Organisational Abilities

This role requires excellent organisational skills. During the interview, discuss how you manage multiple tasks and projects simultaneously. Share specific strategies or tools you use to stay organised and ensure deadlines are met.

✨Demonstrate Problem-Solving Skills

Employers are looking for candidates who can think on their feet. Prepare to discuss a challenging situation you've faced in a previous role and how you approached solving it. This will showcase your proactive attitude and resilience under pressure.

✨Familiarise Yourself with the Company

Research the company and its values before the interview. Understanding their mission and recent projects will allow you to tailor your responses and show genuine interest in the role. It also helps to ask insightful questions about their operations and future plans.

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