At a Glance
- Tasks: Build trusted relationships and guide families through important care decisions.
- Company: Join a growing specialist care provider with a focus on empathy and support.
- Benefits: Competitive salary, bonuses, hybrid work after training, and a supportive team environment.
- Other info: Diverse and inclusive workplace encouraging applicants from all backgrounds.
- Why this job: Make a real difference in people's lives while driving business growth.
- Qualifications: 3-5 years in sales or business development with strong relationship-building skills.
The predicted salary is between 36000 - 44000 £ per year.
Are you a relationship-focused business development professional who combines commercial awareness with genuine empathy? Have you got a proven track record in sales or business development? We're recruiting for a Client Engagement & Business Development Manager to join a growing specialist care provider, playing a pivotal role in supporting families through important care decisions while driving sustainable business growth. This is a unique opportunity for someone who enjoys building trusted relationships, converting enquiries into long-term clients, and developing professional referral networks within healthcare and care services.
In this brand new role, you'll take ownership of the client journey from initial enquiry through to service commencement, ensuring every prospective client and family receives a professional, compassionate and seamless experience. Alongside managing enquiries, you'll proactively identify new business opportunities, build relationships with healthcare professionals and referral partners, and help shape the organisation's growth strategy.
Key Responsibilities
- Manage enquiries from phone, email, website and other channels
- Guide prospective clients and families through available care options
- Convert enquiries into new client placements through a structured and consultative approach
- Develop new business opportunities and generate qualified leads
- Build strong referral relationships with: Case Managers, Hospital Discharge Teams, Rehabilitation Providers, Therapists, Solicitors, Clinical Professionals
- Re-engage dormant referral partners and strengthen existing relationships
- Maintain accurate CRM records and sales pipeline reporting
- Provide market intelligence and identify new growth opportunities
- Work closely with operational and care teams to ensure a smooth onboarding experience
Skills/Experience
- 3-5 years' experience in sales, business development or client acquisition
- A proven track record of converting enquiries into paying clients
- Experience building and maintaining professional relationships
- Excellent communication skills, both written and verbal
- Strong CRM, pipeline management and reporting skills
- Confidence discussing pricing and handling objections
- The ability to work independently and manage priorities effectively
- A consultative and empathetic approach to client engagement
Desirable
- Experience within healthcare, care or related service sectors
- Knowledge of live-in care or complex care services
- Experience selling premium or high-value services
- Established networks within healthcare referral environments
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.
As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
Client Engagement & Business Development Manager employer: Bucks & Berks Recruitment PLC
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Contact Details:
Bucks & Berks Recruitment PLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Engagement & Business Development Manager
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We think you need these skills to ace Client Engagement & Business Development Manager
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
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Tailor Your Documents for Us:When applying for a full-time role at Bucks & Berks Recruitment PLC, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Bucks & Berks Recruitment PLC
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
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